Had dinner here before Ed Sheeran concert. The restaurant was quite full and we stood in the entrance and waited for the waitresses to arrange for seats. However, the restaurant was too busy and the waitresses ignored us a few times. We waited for around 5 mins and there was only one waitress walked out the shop to give take away order. When we asked for a table, she just told us “ it’s full, you have to wait” without asking for our details for arranging table later. We got a table after waited for more than 15 -20 mins. I think they are lack of staff so there were some tables empty but had no one to clean up.
Food served quite fast and taste was actually quite good for some dishes. But the thing was every dish have the same vegetables for side. And the assorted vegetables we ordered was just exactly the same as the side of other dishes, only with bigger portion. And that dishes did not taste like thai style. And the veggies were not delicious and did not match with each other.
The Thai milk tea lack the flavour of tea and it was a bit too sweet and milky to me. Didn’t think it tasted very authentic.
Overall, the quality of food was ok but the service needed to be improved, especially under...
Read moreVery disappointing Takeaway experience for the second time now and the last. The restaurant acted in breach of Menulog conditions and cooked our order which included fried food prior to assigning a driver. This information was confirmed by menulog . As a result a our food was prepared at 6.30pm according to restaurant manager and we did not receive it until 7.20pm. The food was disgusting and was thrown into the bin!! Waste of $70!!!Contacted menulog who were very apologetic and put all the blame back to the restaurant and then attempted to offer me a credit voucher for my time wasted!! What an absolute joke and if this is how menulog and Thai Palate run their businesses , well good for them but now both have lost our business. We will spend our money and support other local businesses who appreciate our support! Thai Palate - Disgraceful 0/10 Menulog - Appalling 0/10
Ps. To the manager at Thai Palate!! If you think it’s quite ok to eat food including fried spring rolls that has been sitting around for 50mins well you really shouldn’t be in the food industry. You’re...
Read moreAfter checking the online rating and reading a few reviews I decided to order from here the other night.
I ordered a Pad Thai (chicken) and Massaman Curry, along with a side of Curry Puffs. One review mentioned their Pad Thai was really nice so I was looking forward to it. I'm quite picky and don't really eat many of the other dishes, and mostly get Pad Thai whenever I eat Thai food.
The food arrived nice and hot. I plated the Pad Thai and started eating. For me, I really enjoy the flavour and sweetness of the tamarind sauce that goes with Pad Thai. This one was pretty bland to be honest. I couldn't really taste much at all. Everything looked OK, it was just missing that nice flavour that I've come to expect from this dish. There is no way I would order Pad Thai again from here.
The next day I heated up the Massaman Curry, which I had previously placed in the fridge. This was absolutely delicious! I enjoyed every bite. I would definitely...
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