I had a horrible experience at this cafe. I went in on my own for a hot drink and some strudel. From the start it was obvious other tables were being served in preference to me and I was being ignored. I waited around 15 mins for a menu in English. When it came to pay I waited 20 minutes, all the while watching other tables being served in preference. Eventually I stood and told the waitress I was leaving and asked if I could pay at the till. She said yes. I went to do so and was greeted by a truly horrible man who said “you pay the server, get it”. I tried to explain and he said “yeah yeah” and waved his hand at me. It turned out this man is the owner. Other reviews will back me up on his rudeness. I really don’t say this lightly but I honestly think they just do not like English speakers. All other customers at the time seemed to speak German. Shame on them if so and either way shame on the owner. If you’re reading this your behaviour was disgusting as it seems it has been previously with other customers. I’d be absolutely mortified to read such things about myself. Maybe you can reflect and stop being so awful and condescending. You seem to be compensating for something.
Ps. I really have no idea what your reply is meant to mean as I hadn’t mentioned age. As it happens though I am referring to the older gentleman stood behind the counter wearing the questionable denim outfit. I asked if he was the owner (shortly after he spoke to me like dirt) and you all said yes. Your replies to reviews are quite bizarre and seem to support what many of your customers are saying about your manner. Anyway good luck to you all, I wish you the days...
Read moreThe service was awful and the food was not great. The lady I spoke to when I initially walked in was nice but the waitress was exceptionally rude and gave a very condescending response when I asked if she spoke English. Despite saying she spoke English, she continued to speak to me in German. I appreciate that it’s a German speaking country and if speaking English is an issue then just say so and people can go and find a more suitable and accommodating place to eat. The coffee was admittedly very good. The strudel was not good at all. It was very dense and the pastry was soggy. There were more chunks of heavy pastry inside than pieces of apple. The custard was good however I wanted ice cream. Upon observing the waitress while I waited and waited and waited to get my bill (she ignored me every time I tried to get her attention until I literally waved my arm in the air and shouted hello) it seemed that the waitress was being very friendly and conversational to German speakers and the opposite to non-German speakers. I speak English, French and Italian (and a small amount of Mandarin) but was treated like I was some sort of idiot here. An awful experience - do not bother to give them your custom. Spend your money elsewhere for better service and...
Read morePrevious reviewer is right, if you don't want to be in a bad mood, avoid this cafe.
I walked in with my mum and was ignored for all the while until he had no choice but to acknowledge our presence because there was no space for him to walk. I politely asked if he spoke English in German and he answered defensively "why not." staring at me without a smile. There were 4 tables occupied and one corner disabled table free, the whole back part and upstairs was empty and closed. I asked if we could sit at the corner table and he said that "no it's closed, can't you see it's full." all the while talking with no eye contact.
I was recommended this cafe by a friend who visited before if not I wouldn't have come here. I debated with myself to just buy the Mozartballs back since there were no seats but the whole experience left such a bad taste in my mouth i decided that nothing can be that delicious if it stemmed from such negativity and rudeness.
Thank goodness I left! I found Cafe Bazar and it was an absolute heaven of an experience, authentic traditional coffeehouse with locals reading the paper, excellent service and great coffee and...
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