Reinthaler's Beisl — Restaurant in Vienna

A horrible service! We came to have dinner after reading good reviews, but I was completely disappointed by their service. As soon as we entered, a young lady at the entrance rudely said “You two wait outside (in a rude tone) We are full, and we will call you when there is a table available.” We almost wanted to leave immediately because of her attitude, but my friend insisted that we should stay and try their food. So, we waited outside. Not long after we were waiting outside, I saw this lady going out for a cigarette break. I also saw a group of people leaving, and people who came after us went inside to be seated. We were the only ones wailing outside but this lady was still outside looking at her phone.

I then went inside and talked to her colleague, and we were then offered to share a table with other people, which was perfectly fine for us. Then, this lady came in and gave me a very unpleasant look (because I talked to her other colleague about her absence ). So, I had no choice but to talk to her directly about her attitude, and asked why she was so unhappy with us, and giving me that kind of look.

I explained to her that there were other people who came after me us and were seated first during her absence, and her response was it is because their friends are maybe already inside, and said anyway, her station is already full. I told her “ How could you possibly know it? You were gone outside for some time! “. Her response was shocking . She said “ I have the right to be outside. If you are not happy, you can leave!” I couldn’t believe what she said, so I even told her. “Aren’t you afraid that I could write reviews about this?”. She then said “I am not intimidated by this”. Unbelievable attitude!

Her colleague came and we were lead to a table which we had to share with one couple. While seating, we also saw another table that was empty, and we were feeling extremely uncomfortable. So, we decided to leave. As we were leaving, we were offered to sit in that empty table, but we no longer wanted to stay in this restaurant and left.

I hope the owner of this restaurant reads this review, and see how important it is to train staff. I don’t think this young lady is capable of working in a service industry, especially at the entrance with that kind of manners. It was such an...

Marvellous!! This local place is absolutely a must visit! It is a family restaurant with authentic Austrian cuisine, emphasizing on both taste and quality. The traditional Wiener Schnitzel was the cherry on the cake - huge portions, very flavoursome, and consumed in combination with the famous Erdäpfelsalat (also the best potato salad we’ve ever tried!), one definitely makes the perfect dinner on a hot summer evening. Additionally, the price was kore than worth it for what you get. Next to that, the regional beer was good and refreshing as always. We were so impressed by the schnitzel, that we were keen on trying the famous Austrian dessert - the Apfelstrudel. However, it was a bit unfortunate that they had already sold it all out for the night; but I guess was expected, as the place was buzzing with content tourists and locals all night long. The reviews we read mentioned satisfaction from the sweet dish, so we are more than enthusiastic to come back and try it! Little heads up: to secure yourself a spot, make sure you reserve beforehand, because you either have to wait a lot, or not be able to enter at all. We were incredibly lucky to get a table on a busy summer evening without reservation and only waiting for 10-15 minutes. Moreover, the staff were very friendly and polite! They were ready to help, explain the items on the menu that we had questions about, and were looking for the quickest solution to get a table (instead of kicking us out, for example, as other places have done). Also, huge respect for their service, as we saw the waiters always running in and out of the place with full and empty plates. They were visibly occupied, yet with a smile on their faces. Overall, we had an amazing experience in this restaurant, and I couldn’t recommend it more for a full immersion in the...

reinthaler's beisl is a local restaurant serving traditional austrian dishes. when researching, it seemed like reinthaler's had good reviews from both tourists and locals, with decent prices considering the area. out of the austrian restaurants i tried in vienna, reinthaler's was one of the better ones.

there is indoor and outdoor seating. we came on a sunday evening and it was crowded, but we were seated not too long after. service was relatively efficient given how crowded it was and our waitress was trying her best to attend to everyone.

// veal schnitzel (~15.90 euros) // the schnitzel was pretty standard, pretty much like any other schnitzel we tried in europe. it is plain so id recommend eating it with something such as potato salad or condiment.

// homemade sausage with sauerkraut and grated potatoes (~12.90 euros) // i thought the sausages were good and the sauerkraut was quite tasty too. it is more mild (less sour) here which we preferred to sauerkraut at the other restaurants we tried. the ball of grated potatoes was okay.

// large mixed salad (~8.80 euros) // we really craved some vegetables so we got a mixed salad. it was mixed greens plus potato salad (not the creamy kind). we liked how the potato salad was lighter and served with greens.

// potato salad // we liked the potato salad. unlike the heavy mayonnaise american style, here it is much lighter with thinly sliced potato, balsamic vinegar,...