Restaurant Hansen — Restaurant in Vienna

Hansen was definitely the worst restaurant we have eaten at on our entire vacation. The waitress was incredibly rude. I ordered fish and requested a fish fork and was told there wasn't any. The fish was over seasoned and full of bones. I did eat the potatoes which came with it. The salad on the plate was drowned in a unpleasant dressing. Three of our party of four ordered the rissoto and it was salty and too heavy on the cheese. It amazes me that this restaurant even stays in business. Not one person finished their meal. The menu is incredibly limited, full of faults and service was poor. Do yourself a favor and eat at numerous restaurants in Vienna that are polite, have an interesting menu and treat you as a customer should be treated. Most...

Very nice place and great location, these two are very obvious ;) About their food: we ordered several dishes, they all had great quality. Happened to meet the owner - very nice guy with sense of humor. The only star I have to take off, as for service. It has a lot of apportunaty for improvement. The guys who work there are all indifferent, almost never smile, keeping conversations short, not informative about dishes in their menu. If you want to keep customer ordering and leave you a good tip, and the most important to return back, make your conversation to last, help, suggest things, smile and joke and yes - keep eye contact. I hope the owner reads this review, and will improve this side of...

Nice and tasty food, but terrible service. It wasn't impolite, but it was slow and we felt lack of attention to us. We were waiting for starters for some forty minutes and for the main course about an hour more. Sometimes a lot of finished dishes stayed on the table for long and sometimes we didn't have the plates to share the starters or hsd to concentrate the waiter on our need of forks and knives. It was disappointing because we visited to selebrate...