Good food, but dishonest service by our waiter. We tried a bunch of appetizers, and then a few dishes made with sturgeon. Everything was quite tasty, but then came time to pay the bill. It was itemized, but it didn't say if the service was included or not. I asked our waiter if it was included, and he said no. Just to be sure, I asked again, and he confirmed again that it was not included. So I left a 10% tip. When I came to our hotel, I carefully reviewed the bill, and using calculator added everything up. As it turned out, the service charge was already included in the bill. So, because our waiter lied to us, he managed to get 20% tip. Because of this I cancelled my plan to come to this restaurant again. So, if you decide to go anyway, don't trust them, and keep in mind that service is indeed included. When in doubt, just recalculate everything...
Read moreLive singer is so loud that you cant have any decent conversations and after repeated requests to stop, he increased the volume as a clear insult to customer… but the biggest issue of all- DO NOT FALL FOR THE GOOD WAITER TO ORDER FOR YOU!!! this is a trap. We were group of 8 people and wanted to try different dishes, this “good waiter” wanted to rope us in on his mix grill idea… i told him we don't want it many times, but he kept pushing and finally agreed to give us a small portion of all dishes with mix grill. We asked before ordering what would be approx price. The final bill was two times more than what he originally suggested and not matching with what we ordered. So this place has a nice trap and should be definitely avoided. Plus their arrogance of forcing their obnoxiously loud singer’s horrible voice on its customer is just...
Read moreI had a very disappointing experience at this restaurant. I wanted to surprise my mom with a nice birthday dinner, but it didn’t go as expected. The food portions were extremely small for the price, and they didn’t have the drinks we requested, instead recommending expensive alternatives. To make things worse, they claimed their card machine wasn’t working and asked for cash. However, after paying in cash, we found out they did have a working card machine but only for locals, not tourists. The staff also weren’t tourist-friendly and lacked basic English communication skills.
After checking the reviews, I saw that these issues have been happening for two years, and the restaurant’s response is always an apology but no real action to improve. Clearly, they don’t care about customer feedback. Overall, it was a very...
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