Shakespeare Coffee & Bistro — Restaurant in Baku City

We stopped by Shakespeare Baku randomly for some coffee after a long walk and were immediately drawn to the place ,it looked nice and lively. We absolutely loved their St. Sebastian cake; it’s hands down the best I’ve tried so far. The coffee was okay, and the lady staff who attended us after the unpleasant situation was also nice and hospitable. However, our experience was completely overshadowed by one male staff member. My brother asked him a few questions about a drink, and instead of patiently answering or checking, he became visibly angry, muttered in his language to the other staff and shouting in their language , and started staring at us. When my brother asked for clarification again, he left angrily yelling and refused to take our order instead sent that lady, and humiliated us in front of other guests. People around were clearly staring, and we felt extremely uncomfortable. We were polite and patient throughout, and there is absolutely no excuse for such behavior from staff towards guests. It’s unfortunate, because we genuinely loved the place and wanted to return for the cake, but this incident left a lasting negative impression. Management should address this , there is always a professional way to handle guest queries, no matter the situation and moreover there was a language barrier as there were barely people speaking in English .. even the restaurant staffs, hotel staff, tour guides or even taxi drivers can barely converse...

Everything was perfect, from the food to the service and ambiance. This restaurant truly values excellent customer service. Highly recommended! I will definitely visit again.

The food was absolutely delicious, with generous portions. I tried the salmon crepe and San Sebastian cheesecake with an Americano, and it was delish! I wished I could have ordered more, but it was just breakfast. The food I ordered already made me full.

The staff were extremely attentive, quick, polite, and respectful. Very well trained and very professional staff. Thank you, Akram, for your assistance.

The atmosphere was perfect—cozy, well-maintained, and inviting.

The prices were reasonable considering the generous portions and high quality of food. Great value for money!

Conveniently located on Aliyev Street, just a few meters from Denizkenari Milli Park, accessible spot for tourists.

I visited in the morning when it was still quiet, and the service was fast...

We had an amazing experience at Shakespeare Coffee & Bistro on Nizami Street, Baku. The ambiance was cozy and welcoming, perfect for a relaxing break. We tried their Sebastian cake and tea, and both were absolutely delicious! The cake was rich and flavorful, while the tea was perfectly brewed and soothing.

The staff was incredibly friendly and attentive, making us feel right at home. They went out of their way to ensure we had a great time, and their recommendations were spot on.

This is a must-visit spot for anyone in Baku. Whether you’re looking for a quick coffee, a sweet treat, or a cozy place to unwind, Shakespeare Coffee & Bistro is the perfect choice. Highly...