Syrah Cellar Cafe — Restaurant in New Providence

We reserved a time here for dinner, over WhatsApp, which was very convenient. The WhatsApp communication was fast and helpful. Parking is easy but a little small in the adjoining space. The inside is a little bit of a surprise compared to the austere look outside. Inside is close to a party club environment with loud music, low light and tight space, so it was quite loud. Our server took a while to get to our table and greet us. Their cocktail menu was unlike other places in Nassau - more eclectic and beyond fruit juice based. We ordered cocktails that we enjoyed a lot....I am sure their wine selection is very good, seeing that it is a wine place. For dinner we ordered a western burger pizza, Drunken blackened chicken and Sweet chili mongolian beef dish with rice. Our food was served in reasonable time and the drunken chicken pasta was one of the best spicy vodka sauces I have ever tried - spicy and creamy. The beef dish was very tasty as well and more on the sweeter side. All their food items were definitely well made and cut above the rest of the restaurants. However their service wasn’t better than average places in Nassau. In fact our server didn’t come to check on us for more drinks or even dessert. He was ultra focussed and friendly with a group of older customers right by our table, but successfully kept ignoring us. We had to wave him for our check and mentioned that we wanted to order dessert but we had been waiting for a long time for him to come over, he didn’t seem bit concerned or apologetic. Also the tips were at 17% here compared to the 15% in other places. Definitely good food makes this place worthy of a visit but don’t hope for good service...

A friend and I decided to stop by at lunchtime for a beer to check out this restaurant with a view to coming back at a later date. It is pitched at the high end market as evidenced by the prices. The minimum price for a glass of wine is $14. The inside is dark and cozy with wines lining the walls ala a wine cellar. Beautifully done. The outside is well laid out with plenty of shade from a huge tree and a cool breeze coming in from the Harbour; slightly spoiled by the traffic flowing on the other side of a wooden fence and the view of a boat repair yard. We ordered two beers and were served with beers that had expired their best before dates by nearly one month. Not the sort of thing you expect from an establishment catering to the more discerning customer,especially at those prices. We pointed this out to two passing waiters who eventually took it up with management. Subsequently, we were offered two beers of a different brand complimentary....at no point did the manager come to speak to us. I found that disappointing for an establishment that has such pretentions. I cannot fault the line staff who were polite and attentive. I feel that the real measure of a restaurant is how customer complaints are dealt with. The management and owners need to review their stock taking policies and customer service before they can begin to compete at the level of other fine dining...

I've begun getting used to wait staff taking the order, bringing the food, and then simply ignoring us for the rest of the time while dining in Nassau. This was no exception. I've gotten used to bringing my own water bottle to top off my glass. Selections were a bit eclectic, but reasonably good. Maureen had the pork chop, nicely prepared and quite a large cut. I chose the Guinness Beef Pot Pie. There were supposed to be vegetables in there, but only saw a couple of diced carrots pieces. Tasty, and a good portion of meat, but the puff pastry took up the majority of the bowl, and while the top of the pastry was flaky and good, the base of it was a tough, gnarled bit that took some work with the butter knife provided to get through. Left me wishing I'd tried the Mongolian Beef instead. The crispy Brussels sprouts need a mention. Large portion of large Brussels sprouts served, but only slightly toasted and far from crispy, but they were...