Jardin Hospice — Restaurant in Brussels

Abysmal communication with their events team. Despite being in touch with them for almost two weeks to arrange a company event, upon arrival, we found out that there was no booking for our group of 20, leaving the staff to scramble to find somewhere to place us.

Despite being at fault, the host and hostess were rude and unprofessional to us, trying to move us to different tables to prioritize another company booking, even though we already had food on our tables. We obviously refused to move.

As if that wasn't a terrible enough experience, the food was absolutely awful. All my colleagues agreed that those were easily some of the worst burgers we have ever tried. Dry, overcooked, charred meat and completely flavorless. Also worth mentioning that when we went to place the food order at the bar, we saw someone from the wait staff who was carrying customers' used cups and plates the entire night, being in the kitchen and touching the meat patties and sausages without any gloves on.

Overall, an extremely disappointing experience which is a pity because this garden is a lovely spot...

The place is really nice, perfect for summer evenings. However the service (for the food) should be improved. They only sell burgers and fries (and some chips and cheese) so you would expect that you will get your food rather fast. However yesterday we were queuing for 30 minutes (with only 10 people ahead of us), and then other 45 minutes waiting for 3 burgers and fries. They were not efficient in managing the orders, they would only put 2 burgers at the time (even though the cooking area is a lot bigger) and at some point it was even empty and they stopped taking orders because they realised they were mixing up and not able to follow the orders. I hope the people there get some training about how to organise the system, you could see everyone was really stressed and they were not treating the people...

I really enjoyed this place! The atmosphere is amazing, as well as the waiter and waitresses. It’s a really nice place to go with your friends to have some drinks. The variety of beers is not very big, I wish they could include more beers in their menu.

They are usually really crowded, and sometimes it can take a while to have your drink. Indeed, last time I went there, they forgot to bring our beers, but after I let them know, they were really quick and they even invited us for some shots. It was a really nice gesture, as I completely understand they were probably overwhelmed. I’m looking forward for the weather to improve a bit more, so I...