It might be one of the best place to eat in Banff but don't let it fool you. Wished me and my friends have read the reviews first before coming here.

Yes it may seem fully packed but it's not worth it in the end. This how it went down.

1st: once we got our seat I asked the waiter what is thr drink in that tall glass as I was curious and he said I don't know. How can a waiter not know what drinks they have in a tall glass? Could have said a beer or long Island ice tea. When it came to the food to ask for their best seller still don't have an answer. (As a first time timer and not able to answer my questions. That was a let down already. )

2nd: We were seated at the Patio.It rained and they don't have alternative option as it was "FULLY BOOKED". A family of 3 next to us (they had a baby with them). The father asked for help and told the waiter if they can be seated inside. They just said we don't know. We are fully booked. Instead of saying please wait inside while we find a table for u. So the family don't know where to go or if they can wait inside at the receptionist area or not. They don't have choice but to go inside because they have a baby with them. While we were waiting for our turn we are told as well that they are fully booked. So we waited down the pouring rain while our fondue was soaked in the rain along with the bread. Thank goodness we didn't eat our main course outside. (My point is we are paying so much yet your service sucks that if we are fully booked we cannot accommodate you even if its pouring rain you are invisible and won't get sick and it's not our problem. Then why accept us in the first place?)

3rd: Me and my friend ordered 4 main courses off their menu which is $60 per person. I choose beef and lobster (include in the pics 2nd slide) while my friend choose hunter fondue which has venison, Buffalo and wild boar (not included). Which you won't know because the waiter didn't point out which is which. While my brother had a Alberta Rib Eye steak (didn't took a pic coz I was already annoyed with situation from pouring rain to the meat we are served with). We ate the main course inside and their ambience is too dark for me to see if my meat is fully cooked or if my brother's Rib eye steak was cooked. We had to turn on our phone flashlights.

Overall, their French onion soup was good and bread and fondue was okay til it rained.

I hope they make some changes though. I thought the previous reviews of this place will be a different experience for us but it was not. What other people reviews about this place is not far from how I reviewed the place.

It is definitely a tourist trap. It my look full on the outside and the people lining up don't let it fool you. The cheese fondue is only on the bread and the chocolate fondue is on the desserts. The rest was a flop.

Maybe one day I would love to go back and try some of their menu. But I really hope by then. They make some changes. It has so much potential.