Firecrust - Langley

We’ve been here a few times, and the man who I believe is the owner has been more than kind to us! Food is fresh and great, and the price is good for being able to make a pizza any way you want.

Most recently, I was trying to order through a buy one get one free promo on Uber Eats. At checkout on Ubers website, they said delivery was unavailable. Knowing that, I called Firecrust to see if I could get the promotion through another site (ie. Skip or DoorDash). They said that Uber was the only one, but they’d be happy to honour the promo over the phone if I wanted to pick up my order. They didn’t have to offer the deal to me this way, but they did, and I totally appreciated it!

Upon pickup, they apologized for the issues I experienced with Uber that were out of their control, and encouraged me to call in anytime I had an issue like that. Seriously, great customer service. It’s that type of service that keeps people coming back, and it’s that kind of service that encourages people like me to share our experiences through reviews like these. We will definitely be back again! Our lunch was delicious.