FIRST AND LAST TIME! I was walking on Spring Garden Road today with my three children looking for a place to eat when my 10-year old son asked me for a hot dog on our way to the restaurant. When we passed in front of KRAVE BURGER, we all decided to give it a try. The restaurant has a fast-food format and you have to order at the counter before you seat. When I got in front of the cashier, he pointed his finger to my son and said: “SIR, WE DO NOT ALLOW CUSTOMERS TO BRING OUTSIDE FOOD INTO THIS RESTAURANT”. I told him that my son did not want hamburgers and that the rest of us would buy food there. I also said that his comments were not welcoming at all. He replied with a loud voice: “IT’S NOT ABOUT WELCOMING YOU OR NOT, IT’S ABOUT THE RULES SET BY THE HOUSE!” We had to leave the place with a sarcastic: “YOU HAVE A GOOD DAY”. This embarrassing situation taught me ONE RULE: If you have a group and not everyone wants to eat at KRAVE BURGUER, you better not even try to bring anything from outside. They have trained staff to enforce their rules in the most embarrassing way. I wish “THE HOUSE” would teach its staff about the rules of RESPECT TO...
Read moreThe place was clean and the staff was quick and friendly. However have to give this 1 star as the food and value is what matters the most and my spouse and I found both lacking. The cost of what other restaurant's would consider a standard combo (burger, fry and drink) cost 40+ dollars for two. We knew this going in but were willing to still give them a try, if the food matched the price we would be satisfied. Well it was not to be as everything we had was bland and the onion rings tasted of old fryer oil. The burgers when assembled were so hot and wrapped in foil that everything was soaking wet and limp ( I want to mention that we ate in our car, so the burgers did not sit in the wrapping for long.) As mentioned in other reviews the flavour on everything was just missing. First time trying them and we are not impressed. It is possible your experience will be better but all I can say is best of luck.
Pleasant...
Read moreAte here many times before. Always love the burgers. Price is steep but worth it.
Today however I got mac and cheese for my side instead of fries. Seems there no way to make that part of the combo so the "add 3.49 to make it a combo with fries and a soft drink" went up to 3.99 for the mac and cheese and another dollar for the drink.
The mac and cheese was sadly the first terrible thing I tried here. Box was half full (Thankfully I guess) and the taste was incredibly thin on top of a weird feeling like the noodles had been boiled in a chemical similar to lysol or something. My fiance seems to have found her Mac and Cheese fine. Maybe mine was a different batch but I don't know.
I'll definitely eat here again of course, but I hope I never make this mistake of considering this 1 item menu again.
Buffalo chicken burger was great. Every other burger I tried here has been great as has the poutine and the...
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