Apt. 200 — Restaurant in Montreal

I have never written a google review before but I felt it was necessary for this place, it was one of my first times going into a bar in Montreal. The decor, vibes and people were all decent, but I had an absolutely horrible experience with their coat checking policy (and let this be known to anyone who is new to bars/clubbing and decides to check their coat so you don’t make the same mistake I did).

When you come in for your coat check they ask for your initials which they write on a piece of paper attached to a hanger, you are then given a piece of paper with a number (and they don’t tell you that you need this paper to check your coat out), I left that paper in my coat pocket and so did my boyfriend and we both went inside.

When we wanted to leave because I was tired of their atrocious music and lack of things to do, me and my boyfriend decided to get our coats and leave, but they said because we didn’t have out paper with the number on it. I told them it was in my coat pocket and gave them our initials we wrote on the hangers which were visible to them, I showed them our ids and they refused to give us the coats back, citing all kinds of different excuses like « I don’t have time to look through all the coats » (even though it wasn’t busy at that point because it was an hour after opening), « you could be stealing a coat that’s not yours » (even though it had our initials on both of them that matched our ids) , « it’s our rules/policy » (this was the most reasonable since I am new to coat checks and this may be something that other places do too), and « there are other black coats so how can I know which ones are yours? » (even though I described the exact coat in detail down to what label it had and once again it had our initials in a very easy to spot area).

I was left crying, humiliated and begging the rude coat check lady and bouncers to give us our coats back because I didn’t want us to be left outside in the freezing cold December weather at night with no coat. the downstairs coat check lady made fun of me in french to one of the bouncers too while I was crying and begging (to see if she could do anything and maybe if they had moved my coat downstairs) probably thinking I didn’t understand french. They refused and said we could come back when they were closed to collect them, which was at 3 AM, in exactly 4 hours from when we wanted to leave.

Me and my friends ended up spending a bunch of money to travel to and back to the bar throughout the night, after already having spent a large amount of money on required bottle service for a bottle of cheap gross vodka. And I think the most insulting part of all of it is that when they finally gave us our coats at the end of closing, the supposedly difficult and time consuming to find coats were right next to the person working the upstairs coat check.

Absolutely deplorable and cruel behaviour from the staff that ruined the night of four people, wish we asked for a refund. If you’re in the mood to visit this mediocre bar at least visit it when the weather doesn’t...

I was discriminated against at this club. I don’t know whether it was because I didn’t speak French fluently or because I’m an Indian woman, but either way it was the most horrible experience I’ve had in Canada. I was on the guest list and at the door I handed the two bouncers my driving license from India. They refused it and refused to speak in English, my friend had to translate for me. I proceeded to hand them my Indian citizenship card which, again, they refused. I pointed out the fact that my driver’s license is stamped with the government’s seal at the back, the bouncer just kept looking at the back of the other card despite me telling him multiple times to look behind the other card. He then proceeded to ask me why I’m in Canada, as if I came here illegally or something? I told him I’m a student, he asked in French where my passport was and was rather shocked and upset when I told him I don’t have it on me. Of course, I’m not going to carry my passport around everywhere, and he’s not a cop that I’m obligated to show him my passport. Mind you, this incident is from last night and I just came here 4 night ago and entered with my citizenship card. He asked me if I have a Canadian ID, I said no because I’m Indian. He said he’s seen lot of Indians before but never these IDs, so I don’t know what he’s been coming across. I insisted that he scan the QR code on my ID as it would redirect him to the government of India page, but he lazily held out his phone, pretended to do something and then refused again. This was on the snowiest and coldest night of the year thus far. My friends didn’t end up going either because I’d been refused entry, all because of the bouncer’s personal values or the lack thereof. Disgusting place, just avoid...

SHADY COMPANY TERRIBLE SERVICE. Two major problems with this venue, coat check either stole my $350 jacket or messed up and gave it away to someone. Second The bartenders tried to rip me off by not giving me back my proper change.

I checked my $350 jacket into the coat check at the beginning of the night and took my ticket stub (I still have it, it's number 778). At the end of the night I go to collect my jacket and the girl working the coat check takes my ticket stub, goes through the jackets and comes back shaking her head. I ask what is the matter and she speaks in french/broken english to me claiming she doesn't understand english. She tries showing me some other jackets to see if they are mine and I keep saying no. After a minute or two of back and fourth exchange I gather that she wants me to call in tomorrow for the jacket and ask to speak to the manager or something and she gives me a number.

I call the next day and the number that I call is a voice message half in french half in english saying to either email Appt. 200 or text them. I do both and send them a message to their facebook page. I did this 3 days after and then once a week after. Still no response or anything. This is absolutely outrageous. I was visiting friends from out of town and had to leave Montreal without my jacket... I got the vibe that they look down upon those who do not speak french there. Terrible terrible customer service, I would stay clear of this place and their shady...