Punjaabi Indian Cuisine (LLBO) — Restaurant in Ontario

wanted to go to try this restaurant I took a friend for dinner and this place did not meet my expectations at all, when entering there was two sides went went on the left side where there was a puddle of water on the floor, and was told two go to other side to eat dinner , there were two tables with customers, we asked if we could sit in front of the window she hesitated then said ok. the waitress came to the table a few minutes later with water the glass smelt dirty, I started to ask a question she told me to wait she will be back. the waitress came back but served the table across from us that just arrived took their order. we finally were able food so the Tandoor chicken came out 1/2 later was full bones, then another 1/2 hour food came out the naan was so thin and small, I had called the waitress several times as she was taking care of the other table she ignored me so finally I had to go to the front were the two waitress were having a conversation I had asked for water, then she came to the other table I call out she ignored me I then yelled out excuse me I ask for napkins, she came to the table with the napkins and said any thing else this waitress was tired not friendly, very rude, and the food was over rated and expensive and real bad service i didn't tip her the restaurant had a great attoampere love the music will not...

This was such an odd experience.

There service was uncomfortable. Not warm and particularly friendly. Just all business and asking what we want.

There are water bottles on the table and the server didn't ask if we wanted a beverage or even point out of the water bottles were for sale, left over from the last guest or for sale. Don't make me guess in your restaurant. Based on other comments, it looks like we aren't the only guests annoyed by this.

When ordering, the server asked if we wanted something else to accompany the 2 dishes. I asked, "Like what?". She responded "like rice?". I said of course. Apparently rice is extra.

Now let's think about this, have you ever had most any Asian food that doesn't automatically come with Rice? Yea, me neither.

Just include the rice to curries and increase your prices. Don't be difficult and choose to charge for every little thing, doing something completely different than other area restaurants.

Now for the good. The food was insanely tasty. I mean wow. We had Chana masala and chicken tariwala. Plus some garlic Naan.

As there are so many wonderful choices for Indian cuisine, I likely won't return despite the amazing good tasting food, primarily because service and the way you do business matters...especially...

Staff needs to be trained on customer service and owner scams people. I have dined in once or twice, a few weeks ago my mom was craving onion kulchas so I ordered 2 to-go, when I came to pay & pick them up the girl at the cash said my total was almost $23. I checked the menus, each kulcha is listed at $8, why am I being charged $10 each? It's not about the extra $4 but the principle. First the girl insisted its $10 each, then she left for a very long time to speak with the manager and came back with "the owner raised the prices but we haven't updated our menus yet." Meanwhile I see the manager walking by me to glare at me but he didn't say anything to me. Eventually I was told "okay just pay the full amount and then we'll give you change back for the amount we overcharged." No apology for...trying to SCAM. I definitely didn't pay the full amount, and to confirm I checked their menu prices recently and it STILL says $8 for a kulcha so they were clearly being sneaky that day and who knows how many people they've overcharged. Check your bill! It's probably just by a couple of dollars each item so you won't...