The Chelsea — Restaurant in Ontario

Attempted to celebrate my 25th birthday last Friday night. Booked reservations a week in advance. They were booked at the wrong location had harbour house call me back and tell me that they’ve arranged for the reservations to be at the proper location as the owner owns all of them. Reservations were booked for Friday at 7 PM, we arrive at 7:15 where we are told by employees that the location does not even open till 8. They had a week to let me know that the location wasn’t open and nobody decided to contact me. So I said fine we decided to grab drinks and then come back for 8 PM when they open. Upon arrival, our party of eight was given one paper menu for the entire table…. We had specifically chosen this location because of the vegan options and vegetarian options for people in our party, while asking about what’s available the waitress advised us that they had low inventory on everything including drinks. At this point she hadn’t even given us water. I was already very frustrated at the fact that I had booked these reservations a week in advance with no one even getting in touch with me about the place not being open, but then to arrive with nothing prepared not even like they were expecting us to come? Absolutely unacceptable. I’ve been trying to phone the restaurant for days to get in touch with an owner to discuss this and hope to have it resolved but they apparently cannot be reached at any phone number. They lost out on entire table of eight people because they couldn’t even bother to give us decent service… so...

Worst experience in along time..went to eat here with my gf...first off music too loud...server was unaware of what was or wasnt on the menu. Then worst part was sitting at a booth and we were only ones there for a little while...2 other parties showed up and they were sat directly behind us....no social distancing at all...processed meatballs....the list can go on and on. Worst part when paying the bill asked the server why we so close to one another...his answer it dosent matter.. will never reccomend or...

I recently visited late last Friday night. The music was catchy and the atmosphere was awesome. We were immediately greeted with complementary kettle chips & water. We all ordered different cocktails, and I was able to try each one. They’re a bit expensive but are worth their price. We also shared the Margarita pizza and we devoured it. Can’t wait to go back and try something else...