The Buffet — Restaurant in Penticton

I have never heard so many poor reviews of a food service establishment. Yes it's new. Yes the staff are still learning. Yes it's a work in progress. No it is not ok for a manager to refuse to assist a customer. No it is not ok to serve substandard food. No it is not ok for a manager to roll her eyes and suggest a customer is lying. That is not how you run a business. What makes things even worse is that the manager passed the buck to someone who was unable to do anything to rectify the situation without the manager's approval. And then the manager is in a closed door meeting suddenly. I have worked in food service and customer service for more than 20 years and if any of my employees ever pulled this kind of stunt they would probably be looking...

Terrible terrible food , completely disappointing , over cooked , tasteless , empty or a complete mystery ....... The only redeeming fact is that we had a coupon and only paid 1/2 price , it wasn't even worth that to tell you the truth , all my friends that have been on other different theme nights have been equally disgusted and disappointed, a can of Heinz beans is...

The food was disgusting I think I would have rather have 5 day old McDonald's and get food poisoning than ever eat there again it was Asian night with a Carving Station of roast beef the roast beef had Chinese allspice on it it was nasty the ginger beef was like eating some mystery meat that was drier than leather nothing was good except for the ice cream out...