Kettle Valley Beach Resort — Hotel in Penticton

Good: Newly renovated ‘Crown Motel’ across from Okanagon Lake Beach. Perfect location with a variety of room types and (higher end) prices.

The best beach area in Penticton and the river float access is only a few steps away; lots of restaurants and activities within walking distance and the river/bike walk along the area is outstanding and safe.

No longer a swimming pool but great seating areas with a gas fire pit, sunshades chair areas, 2 new bbqs and picnic tables. Lots of separate room for families or groups.

Wonderful to be provided with unlimited ice. Buildings A&C won’t see the machine but it’s around the corner towards the back units. Unfortunately greedy people take bags of ice for their coolers when they leave so I’m guessing the ‘free’ access won’t continue.

Rooms are clean and bed and pillows are comfortable. A small jar of coffee and a limited amount of filters are provided with powdered cream.

Free strong wifi.

Bad: Parking, although free, is a bit like mayhem as there is no assigned spots (see many previous reviews). Back parking is very tight and hard to navigate.

Although we have come to this motel for years and have always enjoyed our time here, we feel a little ripped off this time. We booked early in May and what we thought was our usual room type but when arrived to find the worst room (without elevated patio and with a car parked on our doorstep). You can’t talk to anyone in person as the office is locked and no one is on-site. However, we texted the owner/managers and received an immediate response - which was appreciated. We told them about our situation and unhappiness of room selection and we were kindly offered an upgrade as thankfully there was a 1-bedroom with cooking facilities available in the back section.

Now the rub: we have travelled extensively and have often upgraded our rooms. This time, we weren’t offered the difference in the room types across the board at todays rate but had to pay an additional $530 plus tax for 3 nights to upgrade from an old (lower) rate to a new (higher) rate room. It’s a simple calculation that every hotel does. Price to upgrade based on current room types rates!!” The difference between the room types should have been $360. After back and forth, the owner agreed to take 10% off our next visit in 2024 if we book by September. However, I think we are left with bad feelings and perhaps it’s time to move on. This is unfortunate as we have stayed in the same spot for over 20 years. “

Rooms cleaned every 7 days. Not really an issue for us but others like more attention. Lots of towels tho.

Rooms have 2 chairs outside their doors plus a wood stump as a table. Unfortunately, ants like wood. A strange choice but part of the ‘beach’ theme I guess.

Tips: Not a lot of extras is provided so bring the following with you: a sharp knife or two for chopping or cutting plus salad tongs & a cutting board. Cutlery provided but nothing to prepare dinners. Dish soap Shampoo/Conditioner Bath Soap Take a picture of your door code. It’s 6 digits and if you forget it and don’t have your phone you are hooped. Really 4 digits are more appropriate so you can remember the code. Rooms to avoid: A1, A4, A5, C1, C4, C5. Also, if you don’t want people walking above you in the suites then avoids B1 - B5. Make sure to contact motel staff before booking. Make sure to grab a couple chairs and a table as large groups take over everything on site including the picnic tables. Nice to see the groups but not much sharing happening. TV. If it doesn’t work it’s because the box is unplugged as it’s the only way to...

Good:|Newly renovated ‘Crown Motel’ across from Okanagon Lake Beach. Perfect location with a variety of room types and prices.||The best beach area in Penticton and the river float access is only a few steps away; lots of restaurants and activities within walking distance and the river/bike walk along the area is outstanding and safe.||No longer has a swimming pool but great seating areas with a gas fire pit, sunshades chair areas, 2 new bbqs and picnic tables. Lots of separate room for families or groups.||Wonderful to be provided with unlimited ice. Buildings A&C won’t see the machine but it’s around the corner towards the back units. Unfortunately greedy people take bags of ice for their coolers when they leave so I’m guessing the ‘free’ access won’t continue.||Rooms are clean and bed and pillows are comfortable. A small jar of coffee and a limited amount of filters are provided with powdered cream.||Free strong wifi.||Bad:|Parking, although free, is a bit like mayhem as there is no assigned spots (see many previous reviews). Back parking is very tight and hard to navigate.||Although we have come to this motel for years and have always enjoyed our time here, we feel a little ripped off this time. We booked early in May and what we thought was our usual room type but when arrived to find the worst room (without elevated patio and with a car parked on our doorstep). You can’t talk to anyone in person as the office is locked and no one is on-site. However, we texted the owner/managers and received an immediate response - which was appreciated. We told them about our situation and unhappiness of room selection and we were kindly offered an upgrade as thankfully there was a 1-bedroom with cooking facilities available in the back section.||Now the rub: we have travelled extensively and have often upgraded our rooms. This time, we weren’t offered the difference in the room types across the board at todays rate but had to pay an additional $530 plus tax for 3 nights to upgrade from an old (lower) rate to a new (higher) rate room. It’s a simple calculation that every hotel does. Price to upgrade based on current room types rates!!” The difference between the room types should have been $360. After back and forth, the owner agreed to take 10% off our next visit in 2024 if we book by September. However, I think we are left with bad feelings and perhaps it’s time to move on. This is unfortunate as we have stayed in the same spot for over 20 years. “||Rooms cleaned every 7 days. Not really an issue for us but others like more attention. Lots of towels tho.||Rooms have 2 chairs outside their doors plus a wood stump as a table. Unfortunately, ants like wood. A strange choice but part of the ‘beach’ theme I guess.||Tips:|Not a lot of extras is provided so bring the following with you:|- a sharp knife or two for chopping or cutting plus salad tongs & a cutting board. Cutlery provided but nothing to prepare dinners.|- Dish soap|- Shampoo/Conditioner|- Bath Soap|- Take a picture of your door code. It’s 6 digits and if you forget it and don’t have your phone you are hooped. Really 4 digits are more appropriate so you can remember the code.|- Rooms to avoid: A1, A4, A5, C1, C4, C5. Also, if you don’t want people walking above you in the suites then avoids B1 - B5. Make sure to contact motel staff before booking.|- Make sure to grab a couple chairs and a table as large groups take over everything on site including the picnic tables. Nice to see the groups but not much sharing happening.|- TV. If it doesn’t work it’s because the box is unplugged as it’s the only way to...

It had been a solid 5 years since we went on holiday, so we did not know what to expect. We booked a single room, you know - bed, desk, bathroom. They upgraded us to a full suite! No reason given, but I must say, it absolutely blew us away! The view was beautiful, overlooking Okanagan Lake.

Our suite was comfortable, spacious, very clean, and private. The neighbors were not loud or rowdy by any means. You get cleaning service IF you ask for it (thank you! I HATE the stress of leaving my possessions within strangers reach).

The kitchen came with a full set of dishes, glasses, mugs, pots, pans, utensils, and a dish cloth. There was a nice sized fridge, stove/oven, coffee maker, toaster, and electric kettle. Dining table with 4 comfortable chairs. Bedroom was a nice sized queen bed, a shelf with extra towels, and a place to hang your clothing (including hangers). The AC in the room is very convenient, as is the ability to actually open both the bedroom and bathroom windows. Bathroom was clean, modern fixtures, heater in there as well. Heating was easily turned up or down. Curtains are heavy but not dark.

TV is built into the wall, it's rather fancy looking. We had access to cable, Netflix, Disney+, Prime Video, and more. Just remember to log out of your accounts XD

There are restaurants and shops nearby, so we did not have to hunt for anything we needed. Beachfront access was as simple as walking across the street.

It is pet friendly, we saw many dogs, all very well behaved. No pet mess was seen on the property, which was even better. Outside there are places to sit, picnic tables, and even a large BBQ. I imagine warmer nights would be perfect for eating outside, grilling with your friends, enjoying the beach view with a nice steak sounds amazing!

Now the absolute best part, was check in and check out. You don't need to be face to face with anyone. I did everything via text. Checked in, got my room number and door code (no keys! Just a code for the door, easy peasy!). When checking out, I simply texted the number, and thanked them for our stay. That was it. So simple, streamlined, easy, fast and very convenient.

I appreciate the effort that was put forth for our stay. We are not special or more important than anyone else, so I know that this is how they treat all of their guests. We absolutely loved our stay, and hope to...