I used to be a loyal customer at O’Hanlon’s — until a deeply disturbing and traumatic experience changed everything.
One night I lost my phone inside the bar. I was understandably upset and asked the staff at the front for help. When I turned to walk away, the person I had just spoken to came at me aggressively, put his hands on my throat, and tried to choke me. I have pre-existing lung issues due to cancer, and the assault made things significantly worse for me physically — I was left shaken and in pain.
Instead of helping me recover my lost device, they banned me from the bar, accusing me of being too drunk — all while ignoring the fact that I had just been physically attacked by a staff member. I never got my phone back, and there was no accountability for what happened.
What makes this even more absurd is that they promote themselves online as being “home to the best and worst singers in the city,” yet treat their patrons with hostility and zero compassion. This isn’t just about poor customer service — it’s about safety and basic human decency. I would strongly warn others to think twice...
Read moreUsed to love coming to O’hanlons on Labour Day for the dangerous cheese, but after this year, I won’t spend a dime here ever again.
The bartending staff were completely unprofessional and rude. Came up to the bar with 3 others, bartender acknowledged us, and kept serving down the line. As I was at the end, he said one second before “my turn”. He then proceeded to go back serving the other direction.
After this happened a second time, I spoke up, and he claimed he never saw me because the till screen is bright. Which I called him out on as he acknowledged I was there and made eye contact.
After he still denied it, I walked out. Completely disappointed as service has always been great. Most likely will...
Read moreI did not even get served .. I stood at the bar for 10 min , I asked politely where do I stand to get a drink I thought maybe I was standing in the wrong place , i was told I don’t even have to serve you .. I was so confused, because he was serving a few guys that came after me . asked to see the manager and he said the bartender asked what I wanted, ummm no he didn’t I stood there for 10 minutes before asking and he acted like I was a problem, so our table just left and went somewhere else and got excellent service . Ohanlins was the worst experience I have had.. train your bartenders! I did take a picture of the bartender that was so rude I wish I could post, he definitely should not be working...
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