First off, if you're looking for a qood quality meal with great selection of different dishes, this is a great place to eat. My wife and I ordered a steak and fried and I ordered the Montreal smoked meat sandwich with fries. Both dishes cooked well but the steak was on the overcooked side. Good helping of food to leave you feeling satisfied.
Now the reason for 3 stars. The waitress attending our table was extremely slow. We were there for a mother's day celebration with 8 people on the Saturday but there was nearly NO ONE in the restaurant. Maybe 2 other tables aside from ours. There was 4 drinks that were ordered and it took 45 mins for the drink to finally come out. By this time, she hasn't even taken our order. We tried to stay as patient as possible but once we notice an hour has gone by without any food coming out, we notice another table that came after us already ordered and had there food before us. They were another table of 5 and came approx 15-20 mins AFTER we arrived.
Once the food finally came out, our mothers order was still wrong and we politely requested to unfortunately send it back and have the correct dish made. The waitress then made a comment saying "I'm pretty sure you said this dish, but I'll get it changed anyways..." in a bit of a irritable kind of way.
We are open to coming back and trying other dishes but hopefully we can get a different server for are pleasant experience. Will update if we head back to...
Read moreWaited a while to be seater either the server or hostess kept looking at us and then going back to what they were doing. Then someone came over seated us. Took our drink order, coffee, water. Then someone else came over to take our food order. She was trying her best, she confirmed our order and then said, "Oh, I can't read my own writing. Thanfully, she confirmed our order. Then another person came over and asked if we needed anything, and we asked for more water. Our meal came, (still no waters) we finished and then the water came. It seemed very disoriented with who ur server was, and there were two of them at one point. Also, I watched one of the serves take a glass of water to two different tables and then ended up putting it on an empty table. The server who took our order asked about how the bill would be split. We indicated it would be separate. Then, the other server came and gave us the bill all together. Again the staff stepping on each other toes. So we get the bills and then no one around to pay. I had to ask the manager after about 15 mins. How to pay the bill as no one was around. Overall, I wouldn't say it was good. And the service needs to be...
Read moreDuring my visit to Saskatoon, we used a 10% discount coupon from the official Discover Saskatoon app. However, to redeem this coupon, we had to wait around 20 minutes for the approval from the restaurant manager. When the manager finally came to us, he rudely stared at the coupon on my phone for a while and then curtly responded that he had never seen it before. He then instructed the server to give the 10% discount as if he was doing us a favour. We went there to enjoy a meal, paying with our own money, bet we were treated like unwelcome guests because of a coupon.I expect a formal apology from the manager. The restaurant manager should relearn basic courtesy towards customers, and either stop issuing coupons on the Discover Saskatoon app or ensure that they are honoured with proper respect. Due to the manager's rude attitude towards us, our Sunday brunch at this place turned into a truly awful experience and we had our Sunday morning time wasted due to the...
Read more