Positively dumbfounded.

I do not imagine that the people who work here have any idea how horrible their food is in comparison to other buffets. While a few of the things they offer are edible and not half-bad, there are a couple of things I would strongly recommend to avoid : The shrimp (especially the deep fried ones. It’s not that they taste bad, it’s that I’m genuinely concerned if they are safe to consume), Same can be said about the spring rolls. I am not a picky eater by any means but they tasted sour and funky.

I am 95% sure that the majority of food is wholesale frozen foods that have been b reheated… and then overcooked. Staff were very helpful though. Obviously I was very frustrated after paying $23.50 for what I would consider to be the same quality as a small town bar. (Their price used to be around $16 dollars which is slightly more reasonable) The attitude was mostly “well, it’s your fault for being here”

Front did make it very clear though that he WOULD have given me free drinks if it wasn’t for the fact that I came at him upset and swore when I got frustrated that he kept repeating “uh-huh” after everything I was saying as if he intended for me to finish speaking and get on.

Let’s be clear: the staff was very informal with how they treated me as a customer, until I had a complaint and decided to confront them. The people there are very fake formal. Formality is used by them, when advantageous, in order to gain superiority over the customer. I came to the restaurant to specifically write a review and my, what an unfortunate day for them. Surely if they had had more experienced customer service they wouldn’t so easily be disgruntled. My interactions made it very clear that the customer is an idiot. I may be stupid on occasion and brash; but I am no idiot.

Really tried to stick me on the point that I was using words like: “bro, and yo” when I was talking to them,but that’s because I was trying to communicate to them as real people before I switched to business. Furthermore, there was a false sense of informality which I believe is to make the customer feel safe to act in a way that can then be used to malign them.

Fortunately I am proficient in multiple forms of communication. Once I changed my posture and demeanour, there was nothing for them to stick me on and so we were equal again.

Kitchen staff and cooks were very unprofessional. Several of them would be chatting around the buffet lines. For a place that claims to be on par with other justifiably pricy buffets, they sure do not act like it.

These people are only connoisseurs of cheapness.

^Keep this in mind if you ever have your own concerns and problems with them^

Deal with them as formally as possible. Very good at judging what type of person you are I.e. how formal you are as an individual. If they can play the formality card, better believe they will. I can not imagine what it would be like trying to get your point across as someone of a lower lower class.

Honestly, the staff needs better customer service. Just look at several of the other reviews and the copy-paste/out of context/shallow responses.

I would not be surprised in the slightest if this ‘restaurant’ was just a front for other endeavours.

Edit: (in response to reply) -I never swore directly at the man

-Abuse is a very heavy statement and if you feel you were abused I advise you to contact the necessary authorities. Let’s not throw around terms loosely.

-If you felt like I was being aggressive and abusive, next time I advise you to contact the police. The reason nothing was done is because you couldn’t do anything. I had a legitimate concern and I was made to feel as an aggressor.

Anybody who has been in an abusive relationship would instantly recognize these manipulation tactics; not that we’re here to discuss individual morality.

Lastly: I do not care whether or not this review is positive or negative. It is my honest experience. Seems strange to meander for good reviews.

But: you are definitely used to negative reviews :)