Was visiting Saskatoon from B.C. in early July and my mother asked to have a nice breakfast at OEB. We were seated and my brother circled the area trying to find a parking space. We ordered breakfast expecting him to join us quickly. Breakfast arrived and my brother was still trying to find a parking spot. The River Landing area is congested and parking spots are hard to find. When the food arrived I asked if we could keep his food warm until he was seated. The server said they could not accommodate us. I asked for the manager and she informed us the restuarant is not able to reheat food. She explained that the restaurant's policy is not to take food back after it has been served. Her response seemed unreasonable and I asked if they would mind remaking the food so my brother could have a hot breakfast. The manager explained that they could not provide another meal, it was against their policy. I argued that most resturants had heat lamps or micorwave ovens and keeping our food warm was just good customer service and a very reasonable request. Not sure if this manager doesn't have the autonomy to make exceptions to ensure OEB's customers have a great experience or was using the company's policy as an excuse to say no. I have frequented OEB locations in Vancouver and have always had a good experience.
Today, my family in Saskatoon related another poor customer experience in the Saskatoon OEB location which prompted me to write this review.
OEB needs to pay attention to their customer service culture in its locations. If the Saskatoon location is any indication of how OEB runs their business, they have problems that need to...
Read moreThis is the first time that I’ve decided to write a review good or bad
We ordered the crape. It was dry and crunchy. The server asked how is it? I mentioned how it was. The restaurant didn’t apologize or ask to replace it and still charged us for it however they gave us a 30% discount.
A little background -
I’ve have worked at restaurants since 16 years old and owned restaurants since 2013. Even though you could look at this crape and tell it was hard and dry, you didn’t need to, the whole time the crape sat on the table, they didn’t even bother verifying if what I was saying was true, all they had to do was look at it or tap it with a back of a spoon or fork and they would know. It’s not a pancake which even if slightly overcooked you can eat it. A crapes texture completely changes once’s it becomes crunchy.
Moreover I’ve been having breakfast at oeb since it was called overeasy breakfast at their first location on Edmonton trail in Calgary. For 15 years 4-6 times a month. They can extrapolate the numbers. Then over the past year I started coming to Saskatoon and I was delighted that there was one here. Every time I come to Saskatoon I bring the family to oeb. All my partners and clients get oeb gift cards for Christmas.
Having worked in the kitchen I understand we all get tired and perfection is not the expectation here, trust me I’ve screwed up enough meals, but the fact that the cape sat on the table and they didn’t even bother to check if it was eatable is quite...
Read moreOver Easy Breakfast is named after how to cook something that is normalized but actually messed up to be eating... a chicken's ovulation. Hens should lay about one egg per month, but due to genetic manipulation, they're forced to lay nearly one per day until their bodies collapse—at which point they're only “useful” for things like broth or pot pie.
Supporting this place means supporting torture, exploitation, the theft of bodily autonomy, and the unnecessary taking of life. Multiple species suffer so this restaurant can profit off their backs—and fronts.
This “food” offers no benefits that we can’t get from plants. It relies on treating animals and the planet as disposable, which neither are or should be treated as such. They offer a couple of vegan options, but it's sickening to even walk in when the air reeks of chicken ovulations, and there’s not even a solid plant-based meal—no tofu, just animal parts, eggs, and stolen milk meant for a calf.
Skip it! Make a tofu scramble at home—it’s cheaper, healthier, better for the planet, and it stops you from funding something most people say they oppose: exploitation and the violation of bodily autonomy.
Be sane to other...
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