Cora Breakfast and Lunch — Restaurant in Toronto

This was our first time having breakfast at your restaurant. While we were initially excited about our visit, the experience left us feeling disappointed due to several service-related issues.

When we arrived, we seated ourselves and understood that servers are assigned to specific tables, so we anticipated a bit of a wait. However, we noticed that our server prioritized guests who arrived after us, making us feel overlooked and undervalued.

Although the kitchen had prepared our food, the servers seemed to focus solely on their assigned tables, showing little willingness to assist one another—even when help was clearly needed. This gave the impression of a lack of teamwork, which could be addressed through better management practices.

When it came time to settle our bill, the situation worsened. Despite making eye contact with several available staff members, no one approached us to assist. Our server prioritized another table and disregarded our efforts to gain their attention. Thankfully, another server, who was not responsible for our table, noticed our frustration and kindly stepped in. We truly appreciated their gesture, but this experience highlighted deeper systemic issues within the service workflow.

While we understand the purpose of the 15% or higher gratuity policy as recognition for service, our experience makes it hard to justify in this instance. We encourage management to consider implementing a pooled tip system, which could incentivize teamwork among staff and ensure every guest receives a consistent level of service. We also noticed some servers standing idly, staring at screens, or taking drink breaks instead of stepping in to assist where needed, further reinforcing this impression of inefficiency.

Throughout our visit, our server, Michael, did not check in with us or show much concern for our dining experience. What could have been an enjoyable breakfast was instead overshadowed by poor service.

We hope that management will take this feedback into account and work towards fostering a culture of teamwork and guest-centered service. We sincerely hope to see improvements in the future, as your restaurant has...

Probably the worst dining experience ever. Sorry to be so harsh but went to this Coras location for the first time and definitely will not go back. Kids meal took over 30 minutes because they brought us the wrong dish, of course they brought everyone else's meal out,(my 2 year old loved watching is older sister eat). We had a request for Gluten-free, the waitress recommended the skillet; once that came it was obvious that the potatoes were not Gluten-free, theres another 20 minute wait and possibly a risk of getting sick. The thing is I dont blame the waitress, it was her 2nd day; I am writing this review to blame Coras training of new employees. If you are not telling your employees about food allergies which is so common these days then you are doing something wrong. So what was supposed to be a nice simple breakfast turned out to be an hour and a half of waiting for the correct food to show up (and thanks for checking on us once if we wanted a refill of coffee). It was hard to pay for that bill at the end, even harder to giving a tip but again, as bad as the service was, as bad as whole experience was - I wouldn't want to have anyone suffer financially in these times. Another tip - it should be standard for employees to write down orders; a lot of this could have been avoided had it been written down.

TO THE OWNER of this location and to Cora's training program, you need to add a topic to your training called THINK LIKE AN OWNER. As the owner, knowing the order was incorrect, one of the two kids are waiting half hour for pancakes, the adult meal is completely wrong, the other adult is waiting for everyone to eat together so it is clearly obvious their food hasn't been touched and is getting cold - would you be comfortable handing them a bill saying thanks please come again?

I am disappointed in this Cora's location as the service is not to the standards of other breakfast locations in the St. Lawrence...

Shouldn't have the Cora name on the building. This one caught me off guard since I've been to other locations many times over the years. Every time we go, it's a treat and we leave with big smiles on our faces. Not once did I have a meal below 5 stars until this visit last week. To be clear, this was our first and last time at this specific Front Street location. One positive thing - there was no wait to get our seats (Should have been a red flag because we always have to wait). So I ordered one of my favourites "Louis the Undecided" and everything came to me as if they were trying to conserve ingredients. The crepe was half the size it should have been, the bacon was razor thin / half burnt & crispy, and the scrambled eggs with cheese was pathetically small and runny. I asked the waitress about the portions and she replied with "Eggs are small" ....You kidding me? Everyone else with me had a similar experience. We left pretty disappointed. "I guess Cora's has gone down hill" my wife later said. I wasn't going to leave this review until we went to an other location this week (York Mills & Don Mills ) Now this Cora’s was everything we expect and look forward to when we splurge on brunch. Prices are the same but the food was delicious & with generous portions. The Front street location sort of reminds me of restaurant chains around Niagara Falls overcharging and underproducing because of lazy complacency. Y’know the “sheep tourists probably won’t be back anyways” type of attitude. So no, Cora’s is not going down hill. The Front street location just needs to do much better. I’m off to write my York Mills location review now. I’ll also leave a photo of today’s meal as an example of how...