I had the worst experience at this restaurant. They messed up my order twice, couldn’t even tell pork from chicken, and blamed the mistake on customers instead of apologizing. The service was slow, careless, and unprofessional. I will never come back and do not recommend this place at all.
I ordered the traditional Brazilian rice and beans with pork as my choice of meat. While taking my order, the server even asked for my name. After ordering, everyone who ordered after me got their food before I did. When my plate finally came out, the server asked if I had ordered chicken. I told them I had ordered pork. The plate obviously had chicken on it, but the server insisted it was pork and tried to leave it on my table. At that moment, another customer at the next table said they had ordered chicken but received pork instead. Only then did the server take the plate back to check.
After waiting another 10 minutes, my food came out again—but it was chicken once more. It seems the staff here cannot even tell the difference between pork and chicken. As soon as they placed the plate in front of me, they immediately picked it up again, saying they would double-check.
Finally, on the third attempt, I got the correct dish. But then the server made a ridiculous comment. They claimed that they had called my name when serving earlier, and that another customer took the plate even though it wasn’t their name. This was absurd—if they had served properly in the first place, none of this would have happened. Blaming customers for their mistakes is beyond unprofessional and makes no sense.
At the end, the server asked me if there was anything else they could do for me. In my opinion, it should have been their responsibility to think about how to make up for their repeated mistakes. To me, that question sounded more like, “We’re not going to do anything for you, just...
Read moreThere's not many places for Brazilian food in Vancouver so I was curious about this place. When they first opened the selection of meals was pretty small and it was takeout only, but they have since expanded the menu to now include some vegetarian and vegan dishes, and they've added some in-store seating (limited to 30 minutes after receiving food). The store seating is not the most comfortable because it's kind of cramped, but it gets the job done for a place to quickly eat. I got the vegan feijoada, a carrot cake cup, and a fresh passionfruit juice. The feijoada was delicious with a different flavour from the usual vegan stews. I got the small size, which looked very small when they put it in front of me but after eating it I thought it was actually a good size if you're looking for something a little lighter; it was actually probably about the same portion I would make for myself if I was cooking at home. The carrot cake cup was also different - I honestly wouldn't have expected the carrot and chocolate to go together but I just love carrot cake so I wanted to give it a try, and I actually liked the pairing (which isn't surprising since chocolate is a normal accompaniment to Brazilian carrot cake, but it was new to me). I thought either the frosting was a little too sweet or there was too much of it. Not much to say about the passionfruit juice... other than it was nice to try it fresh. The staff was very friendly. They were patient with other customers who had questions and also patient with me while I decided what to order. My food was ready pretty quickly. It was overall a pleasant experience despite the awkwardness of the...
Read moreAn Authentic Slice of Brazil in the Heart of Vancouver! If you're searching for the best, most authentic Brazilian food in Vancouver, look no further. From the moment you walk in, you're greeted by a warm, friendly, and helpful staff that makes you feel like you've been transported straight to Brazil. For lunch, choosing a favorite is an impossible task. Whether it's the rich and hearty Feijoada, the comforting Galinhada, the flavorful Muqueca Nordestina, or the classic Tropeiro... and that's without even mentioning the incredible skewers (espetinhos)! The savory snacks (salgados) are on another level—it's like being at a Brazilian party. They have the best Kibe and Bolinha de Queijo (cheese balls), but the star of the show is the Coxinha. It is absolute perfection. As for the sweets, the selection of Brigadeiros is flawless; honestly, they are the best I've ever had in my life. The jar cakes (bolos de pote) are a true temptation, especially the traditional carrot cake with chocolate. And then there's the Pudim (flan). Did I mention they have Pudim? THEY HAVE PUDIM! It is, without a doubt, the best dessert ever. They also offer other classics like Canjica and Arroz Doce (rice pudding). On a cold, rainy Vancouver day, nothing beats one of their delicious soups (caldos). Beyond being a fantastic restaurant, it's also a Brazilian market with the largest selection of Brazilian products I've seen here. It's truly a one-stop shop. Honestly, it's hard to say what the best thing is because everything is just that good. Rating: 100 out of 10....
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