Double Greeting Chinese Snack House — Restaurant in Winnipeg

This is the first review I write in my life about a restaurant, and only because this has been the worst experience I've had at a restaurant. I lived in China for several years and was craving authentic Chinese food. We ordered three dishes, all recommended by the waiter, and they were okay, nothing special. I wanted to use the restroom before leaving and accidentally entered the private restroom instead of the public one. When I came out, the waiter yelled at me in the middle of the dining area aggressively, stating that I didn't read that it was a private area. His reaction caught me off guard, and I apologized without giving much importance to the issue, then went to pay my bill. At the cashier, I apologized again, but this guy kept talking about me with all the kitchen staff, visibly upset. Just as I paid my bill, the waiter told me that I couldn't leave until they checked the dirty and unpleasant restroom I entered. I asked if he was accusing me of stealing, and he smirked, said he didn't know me, accused me of trespassing, and insisted they needed to check before I could leave. Meanwhile, another waitress was inspecting the private area I entered and its disgusting contents. I was in disbelief and started yelling at them to check me; I had no problem with being inspected. When the waitress signaled that everything was fine, the waiter told me I could leave and repeated it. What a dirty and unpleasant experience at...

I had a very unpleasant experience at this restaurant and feel the need to share it.

I walked in with a takeaway coffee — my mistake, and I fully understand the restaurant’s policy. A male staff member approached me and reminded me about it. Im ok with that.

But just a few minutes later, a young female staff member came over and began raising her voice at me in front of everyone. She didn’t ask or explain — she scolded me loudly and publicly, making me feel completely embarrassed and disrespected.

To be clear: I had already been reminded once, respectfully. There was absolutely no need for a second confrontation — especially one that was rude and aggressive.

This kind of behavior is unprofessional and unacceptable. A calm, respectful approach was all that was needed — instead, I was humiliated over something that had already been addressed.

Also, to be honest, the food here is just average — nothing special. With that kind of service and forgettable food, I honestly don’t see any reason to come back or recommend this place to anyone.

Good service is not just about enforcing rules — it’s about how you treat people. And I was treated with...

I gave this place a try because it was the closest restaurant that was open at the time. Gave it a try because the reviews seemed not too bad...was it disappointing. The greeting the promptly and friendly. Portion sizes not bad. Flavourful wise...not impressed. As one review says, " broth was nice and flavourful". We're you kidding me?! Ordered consume soup and it was one of the worst hints I have ever tasted. I had a spoonful of it and could have any more of it. I mentioned it to the little lady and was still charged full price! If you are in a pinch as I was, then it will do but MUCH better...