Coucou Hotpot‧Tea Break (Gala Place) — Restaurant in Kowloon

Slow service even when 80% of the restaurant was empty. The food was passable but simply not filling enough. A very basic hotpot service with nothing special.

But the worst offender? We found a sharp piece of metal in our food, unacceptable! We were lucky to spot it right before ingesting the meat. The “mood” lighting almost made us miss the foreign object, this place is way too dark for its own good. Absolutely be careful when coming to hotpot restaurants because if it isnt be the bacteria in the meat that kills you....

Unfortunately we waited like half a century for the food. They might he too short-staffed so everything looked like a mess. The waiters are nice but just feels like they don't really know what they are doing, we pretty much had to self-serve most of the time.

It's a good restaurant but this branch just does not match the other branches' standards.

It was a miserable...

The restaurant offers a pleasant and well-kept environment, efficient service, and cordial staff, most specially Chun Kau who is also an excellent communicator. The prices are fair, and the location is conveniently located. I highly recommend...