McDonald's (Hung Hom MTR Station) — Restaurant in Kowloon

Located at the Hung Hom MTR station, a major traffic hub, it’s one of the busiest McDonald’s in town. During the morning rush hours, be prepared to wait a bit for your order to come thru. This isn’t the reason why I only have 2 stars. Understandably, this is a busy place, but the seating area is one of the better airy and comfortable seating areas available in Hong Kong. I think more resources should be put into the cleaning and upkeep of the area, I can see their staff working non stop tidying up and cleaning after patrons who leave their trays on the table; somehow this is a norm in Hong Kong; it would be much more comfortable for everyone if everyone clears their own trays when the left. Anyway, the devil is in the details ; the venue lacks proper cleaning, as you can see in the photos, the usb ports are a nice touch, but the fixtures that house the USB ports and lights are not only dusty, they have food splatter on them. Seems only the table surface is regularly cleaned, the pillar and walls look absolutely filthy. This definitely takes away from the experience McDonald’s want to create in this...

absolute garbage. putting aside the fact that most maccas now log your food number even when theyre not ready, the staff are sluggish as hell. my order number was 702 and they completed whole breakfast sets with numbers up to 740. when i asked them about it they told me to wait PATIENTLY. i waited 10 minutes for a SINGLE HAMBURGER. outrageous. the mccafe is the only normal part. some tables were sticky and the floor is not very clean. would...

I have meals from this McDonald’s frequently, usually a hamburger with fries are my go to choice here as they are comparatively the best. Fries served in this outlet are tasty and fresh compared to others. As usual the service is below par. There was one rude employee who worked at the McCafe. However he no longer seems...