Pizzeria LOCALE

Used to be great, extremely disappointing at present (January 2023). 5 stars for memories and past experiences and 1 star for current state of this restaurant - averages at 3.

We have a holiday home nearby and therefore, have been very regular clients of the restaurant for quite some time every time we were in town. Notably, we came 4 or 5 times during a week in August 22 and were extremely pleased with the service, both quality and diversity of dishes as well as the value for money on offer generally.

Fast forward to January 2022, having been there a few times over the past few days, somehow it appears that in the space of a few months all of the above went seriously downhill... It feels as though ingredients are not as fresh and not of equal quality to what those used to be, dishes lack taste and seem extremely basic (i.e. not restaurant standard, especially any salads), pizza dough is extremely slim and toppings rather scarce. At the same time prices increased drastically, wiping any remaining value for money out. Not to mention that on two occasions our bill was inflated with items we didn't order (which were reluctantly removed upon request..!) and also, mind-blowingly we've once been charged for tap water (80 kc) and another time for a carton box for a takeaway pizza. Unbelievably poor service.

As a conclusion, not sure what happened at this restaurant between August 22 and Jan 23 (change of chef?), however, the resulting outcome is dreadful and it feels as though clients are being squeezed out of every possible penny (in an attempt to, perhaps, keep the business afloat?) which is a rather unpleasant feeling I must say. Unfortunately as things stands, this place has no more appeal than any other in Karlovy Vary so reluctantly, we will have to find another go-to restaurant for the future.

UPDATE April 2023: thankfully everything is now back to normal and this is a great restaurant with fantastic value for money. Very kind and helpful waiters, as well. Highly recommend hence why rating back to 5 stars.