Café Záhorský — Restaurant in Prague

Incredibly rude service! The food and waiter were great, but when the lentil soup came it came with ham (I am a vegetarian). The waiter apologised and took it away and all was good. When I came to pay the peson behinf the desk (Natalia) attempted to make me pay for the soup. It took 10 minutes of arguing abd her refusing to give me the name of the manager or owner to get her to remove it from the bill. An incredibaly stressful situation and one I have never experienced in many years of living in Prague.

(Edit: It is not possible to reply to a reply here so I am adding further comments here.)

I am surprised by your reply to be honest. Some additional information:

(1) I asked what soup and the waiter just told me about this one. If he had menioned the opther would have chosen it

(2) In any restaurant anywhere in the world that I have been to if a customer says 'oh sorry this has meat in it I'm a vegetarian' the waiter would take it away and the customer woudl not be charged. I cannot beleive you instruct yoru staff to argue with the customer in situations like these and demand payment. To force a 10 minute argument before not charging for the soup is a...

Je to kavárna/bistro na půl cesty… Nejsem přítelem „továrních interiérů“, které rezignovaly na osobitost a komfort soukromí. I tady najdeme androgynní stolečky nastřádané jeden vedle druhého, takže si sami připadáme jako sériová výroba, k níž se vybavení okatě hlásí. Soukromí je potlačeno a neslyšet pracovní nebo rodinné trampoty z vedlejšího stolu není zkrátka možné. Ne zrovna přátelské prostředí jako by vás vybízelo, abyste jen tak poseděli a už už zase šli. Do velké míry ho ale vynahrazuje milá, vstřícná a na Prahu výjimečně profesionální obsluha. Na nesoulad pozitivního a negativního narážím i v nabídce. Nápoje jsou kvalitní, výběr vín velmi chválím. V době prosecca je čím dál tím těžší narazit v kavárnách na dobré víno, kterému navíc v Čechách moc lidí nerozumí, o to víc si ho zde cením. Zákusky ale zklamaly. Nelze snad říct, že nejsou chutné, jejich chuť je ale vyhnána neúměrným množstvím soli, které zůstává na jazyku i několik dní po požití. Je to jako glutamát a dusitany v uzeninách – takto si vypomáhají jen lidé, kteří neumějí péct, na této úrovni kavárny bych čekala poctivější výrobky. Celkově průměr, ale ráda se někdy vrátím.

It’s a halfway bistro cafe. I am not huge fan of „factory interiors“, which has resigned from individuality and comfort of privacy. Here too, we find small androgynous tables stacked side by side, so we ourselves, we feel like a serial production, to which the equipment is ostentatiously tight. Privacy is suppressed, it is not possible to hear work and family troubles the next table. Not exactly a friendly environment seems to urge you to sit just for a while and leave soon. But it’s highly reversed by nice, helpful, and also quite professional service. The discrepancy of negative and positive, this is what I find also in the offer. Drinks are of good quality, I really appreciate the wine choice. In the times of Prosecco, it’s more and more complicated to find good wine in cafés, moreover, not many people are truly understanding wine in Czech republic. But the sweets has disappointed me. It cannot be said that they are not tasty, but it’s taste is driven out by so much salt, it stays on the tongue even days after eating… It’s similar to glutamate or nitrite in smoked products – only people who can’t bake need such additives, I would expect more from such a level of café… It’s all in the average, but I will be glad to come...

I stayed nearby while visiting Prague and went to this café twice. The first time was great — the staff were very friendly, which made me want to back again. However, during my second visit, I had a very unpleasant experience. A woman with blonde hair and glasses took my order with a noticeably rude attitude. When the receipt was printed, she didn’t hand it to me but threw it on the table. I was shocked — I have lived in Europe for more than three years and have never been treated like this before. As an Asian, I felt clearly disrespected, and her behavior came across as discriminatory. Fortunately, the barista who made my coffee was polite and kind. Overall, the mixed experience makes it hard for me to give a high rating, despite my positive...