Lal Qila The Indian Restaurant in Prague — Restaurant in Prague

Food is very good. Prices are high. Service is neglectful. Ambience is very nice.

... after reading owner's response, I shall elaborate: i) Spicy food is best accompanied by lots of water to drink. This restaurant does not provide tap water, even though the public water supply is excellent in Prague. Instead, when the tiny bottle of mineral water is finished, we are dying of thirst, and no waiters are attending. ii) I asked for my beer to be brought at the same time as the food. When the food came, the waiter said the beer would be brought immediately. After 5 minutes, the beer had still not arrived (even though the restaurant was nearly empty at the time). I sought the waiter and asked again, and he said the beer was "right on its way." I waited another 10 minutes. By that time, my food was half finished and I was really in need of some liquid. I suggest you leave a large carafe of tap water at the table for every patron. It is the civilized thing to do. iii) As for price, I have traveled to four countries in Central Europe this week, and this meal was one of the costlier ones. However, for an upscale restaurant, it is not unreasonable. iv) The decor is very nice. The place feels like a cozy cave (in a good way). And the heating system keeps the space nice and warm in the winter. v) The portion of rice was too small for two persons. (I asked for enough for two.) vi) The main dishes, chicken saag and lamb vindaloo, were very tasty. vii) The porcelain plates were pre-heated, which is a nice touch. Please accept these remarks...

I had the worst ever experience at Lal Qila today. This place has the most rude and unprofessional staff. We went around 5 pm when the restaurant was 100% empty. We were a group of 7 who wanted to have some Masala chai mainly.(This place is 5 mins walking distance from my university) The waiter came to take our order. I informed him that we were still deciding what to order, but few of us will just have chai. After a few seconds, another waiter came out and told us that “this is a restaurant and drinks are a side dish, so you cannot just order drinks.” We didnt mind that, and also, more than half us did order food indeed. It was 5 pm so it was not lunch or dinner time for most of us. In a span of 10 mins they came to take our order 4 times (that was quite annoying). After serving, and us eating, one guy came to tell me that we must empty the table as they have a reservation at 6:30. Again, the whole restaurant was empty, but our table bothered them 😂 Thus we went to pay. After paying, we were just having a word with each other, when one of the waiters came and told me “thanks and please leave.”(and literally pointed at the door) We lost it at this point. When trying to ask why we bothered them so much, they became very angry. He told us that we are standing in the middle disturbing people (But there were no people 😂) I always tell my friends about how hospitable Indians are, and these people just ruined the impression. Honestly disappointed and would never...

The experience was good over here. They have a really nice and cozy space. The only problem i had here was with staff at the bar counter. So while we were paying for our food. The guy started to complain to us that outside food is not allowed inside and blamed us that we brought outside food inside their restaurant, but the food was their own, which we took a takeaway. He also he told us that we can not bring water inside and drink our own water, stating that it is their policy. Please tell me where this is written? On your about the policy. We had one water bottle, and my colleague didn't like to drink water from outside. I suggest people travel with their bagpacks not to go over here because you can't take your bottle inside the restaurant.

I think the waiter thought we were eating food from outside and that is why it was pissed which was their own food. I was there for the first time and for the last time. I will never go to a restaurant which has this kind of stupid policy. Neither will recommend going here.

Think about if you have a medical condition, and then this waiter telling you water is not allowed inside other than water we sell, which is available in nature.

You should be ashamed of yourself for showing this kind of behavior, which was totally rude. I haven't seen this kind of behavior anywhere...