Café Kræz — Restaurant in Odense Kommune

Rude service. Overpriced brunch. Environment ok, food ok.

I book online for a table at 9.30 on a saturday morning. Its early, its cold and me and my ex arrive at the place after 1.30h of train.

He arrive first at 9.25 and asks politely if he can wait for me inside. Answer is "ergh no, we open at 9.30".

Rude.

So he goes out with - 1 degree and waits for me. We go around the block once and at 9.31 get in again.

It seemed like somone had died by the atmosphere. Nobody welcoming at the door, at the desk i had to ask 3 times for attention from any of the 3-4 people hanging around...and there were no other customers!!!!

We sit.

They were not coming to take our order (nobody else in there!!) so again i moved and asked at the desk.

Not a smile not a sign of anything. I thought that they maybe weren't payed to work there? We were always polite and not asking for the moon.

Food was okay... Nothing sensational, no that much choice (i am a expert bruncher in dk and abroad)... Coffee was ridiculously overpriced and no drinks included in the brunch, really?

We spent as much as for a dinner.

Mah there are places that are more cosy, with more motivated and gentle personnel and way better food.

I...

Horrible, slow service and overpriced drinks and food. We went there last Saturday evening before the bar got full and it took us ages to get served beers. Also when we tried to order at the counter we were told to sit down and wait for a waiter to come take the order and when the waiter finally arrived we were told why don't you order at the counter if it's just next to your table?? Also my friend's jacket disappeared from the table and we were told to ask for it downstairs because one of the waiters moved it when we were dancing. When we got downstairs, the girl "working" there was so unhelpful and busy talking to her boyfriend that she just kept repeating that she only had clothes of people who paid to keep them there . She didn't move a finger to try to look for it. The next day we went back to ask for it and we found out that the jacket was there, exactly where she was working but I guess she might have been really busy with her personal stuff that she didn't want to even try to help us. To sum up, not helpful staff, totaly disorganized, overpriced, no smiles. ..sounds...

Havde modtaget et Champagne Brunch gavekort i gave, som jeg havde valgt at dele med min kone og datter. Vi havde valgt at besøger Cafe Kræz, da vi tidligere med stor glæde har nydt jeres burgere.

Men denne gang blev vi skuffet !

Vi ankom kl. 10 for at få anvist en plads på scenen. En lille forhøjet plads i hjørnet ud imod pladsen. Iøvrigt med en ganske god udsigt, men også med 2 irriterende trin, når man havde gang problemer. Men da vi kunne se at alle borde i forvejen var reserveret, valgte vi stiltiende at overse denne mindre irritation.

Vi blev om at afgive vores bestilling, og i den forbindelse bestilte vi 2 store glas juice og 1 mellem glas ! - Hvordan man kan være bekendt at tage 54 kr. for et stort glas appelsinjuice, forstår jeg ikke. Henter I selv appelsinerne sydpå ?

Udvalget til morgen brunchen var som forventet. Ikke nogle spændende overraskelser, men heller ingen mangler. Til gengæld var kvaliteten ikke tilfredsstillende, når man tager i betragtning at der betales 125 kr / pers. og man må formodes at der også tjenes rigeligt ind på drikkevarerne.

Brødet, og her tænker jeg både på franskbrød, wienerbrød og rundstykkerne var ikke meget anderledes end det bake-off brød, jeg plejer at købe på den lokale tankstation. Smags-fattigt og uden et seriøst bid. Men let og billigt at producere.

Samme gjorde sig desværre gældende med røræggen. Godt nok varm, men uden smag og sjæl. Minder mig mest om det produkt man får, når man erstatter rigtige æg, med det kønsløse produkt, som findes i 20 liters dunke med pasteuriseret æg. Havde de små brunchpølser og baconen så bare kunne opveje det, men pølserne var stegt hårdt og baconen for lidt. I min verden knækker en pølse ved bid og bacon knaser. Ikke omvendt.

Pålægget som kom i varianter som spegepølse, leverpostej, skinke, rullepølse m.m var der rigeligt af og selv om der tydeligvis var tale om helfabrikata, var det nu godt nok.

Jeg anfægter ikke jeres koncept, men når jeg besøger jer forventer jeg en smule mere, end hvis jeg gik i Bilka for at spise deres brunch og bortset fra omgivelserne, syntes jeg ikke I adskilte jer meget !

I får de 3 stjerner, fordi der trods alt var rigeligt, betjeningen var hurtig og fordi I heldigvis også har andre ting på...