Hesburger Helsinki Kasarmitori Drive-In — Restaurant in Helsinki sub-region

The most awful, worst and disgusting service I’ve experienced. There were 3 people in the “restaurant” and the waiting time for me was 35 minutes… I ORDERED ONE BURGER. The employees do everything but their work - talk with each other, laugh and visibly to every customer go out smoking..? Extremely horrible and slow. Not to mention that they forgot to put in the patty in my burger…? The one ingredient that makes up burger’s soul? I did not even bother going back and saying a thing, the staff probably couldn’t be less bothered. I must add, that I would not go there even if it was the last place on earth to...

I visited Hesburger Helsinki Kasarmitori today at 5pm, the cashier a girl was not polite and refused to provide correct restaurant name "Hesburger Helsinki Kasarmitori" when I tried to search the name via Edenred app. I spent much time to try to find the correct name of this restaurant. She was also careless and ignored my order is "take-away" but not "die in". I waited for a long time for the correct order without any apologies to me! Very bad...

Not sure if it’s because I was hungry, but I really loved the burgers and fries here. We didn’t know almost every restaurant in Helsinki was full on a Friday evening and almost gave up. We decided to just eat a burger here. Everything was served pretty fast and the place was clean. Not sure why this place is getting average reviews, but it totally beats the McDonald’s...