Kappeli — Restaurant in Helsinki sub-region

There are two sides here. The cafe side (left as you go in) is a casual place that you can show up for cafeteria style service. The food is very high quality and the prices are not cheap but totally fair for what you get. There is a nice beer and wine selection, all you can eat soup at lunch, great Nordic salads and more. I love this side and can recommend it to anyone whether they are a local or a tourist. The seating is comfortable and the building is just beautiful!

The restaurant side (swing right as you go in) is incredibly expensive and fancy, you can easily bump out 100 euros per person. I had an unpleasant time there as I ordered a 20 euro soup that was simply not presented as it was described on the menu. It was just a simple puree soup but had been described as some sort of seafood extravaganza, so I was expecting to really see and experience seafood. I was disappointed to the point that I had to tell the waiter to take it back and did not eat it. It just wasn't really a meal. After all, when you pay 20 euros for a soup you are kind of expecting them to pull through! If it were 8.99, I would have been cool with it. They took it back and still charged for it. That's a bit low for a high end establishment. There was also a table behind us that had a baby with them and this baby cried the whole time and was throwing a scene. I really respect parents, I know that babies can be fickle and that it is important for babies to socialise and get out into the world. But PLEASE do not take your baby to a super fancy and expensive restaurant at dinner time and let it scream for two hours while everyone else suffers through their 300 euro meal. This wasn't the restaurants fault that the baby was there, but they also wouldn't move us to another seat when requested, and this baby just went onto wail away for the entire time we were there as to thoroughly destroy the experience. It really got your cortisol pumping! Between the disappointing soup, the angry baby and the near 400 euro bill...I left feeling rather defeated and have never returned to the "right" side of that place again.

Long live the cafe side, where you get what you pay for,...

I went in to the room in the middle for a Coke. "one Coca cola please" i said to the guy in the bar. "what??" the waiter said disgusted ".one Coca-Cola please" i repeated. Waiter pointed at my girl sitting at the table far away . "she wants to order afterwards" i said The waiter shakes his head, laughing to himself. Looks disgusted at me. Shakes hes head again. Seems angry. "okey forget it!" he suddenly says, again in a horrible tone. Going to get a glass. Filling it with Coca-Cola. "cant you see i have costumers?!" he asks in a extremly arrogant and horrible tone, poining at som rich people sitting in the corner. "in sorry" i Said, " i thought i could by drinks here." Waiter shaking his head, agressivly hands over the Coca-Cola..

So this is how you treat normal people at Kappeli. Im a tourist from Norway, and this place was recommended to us from other people. I am shocked and truly sorry how obviusly one of you lead guys in the bar treat people. I get that you are a popular place, and you earn money anyway, but to treat people like that?? In a class well known place like this?? I know that you dont care, and it doesnt mean anything to you at Kappeli but i will never ever recommend this place to anybody ever if this is the treatment to expect. Not in Norway, not any place else. This is the things that will ruin your repurtation, and the city of Helsinkis repurtation if this is the way you go at it. You are a central place in the middle of a wonderfull city, and this ruins it. This waiter in the bar in the middle with little hair.. He should not work at your place, and be ashamed of himself for not being able to treat people with just a minimum of respect. Its just sad. And not me or anybody i know will ever set their fot at Kappeli because of that...

A nice restaurant with nice food, but unfortunately with disappointing service attitude! We had this opportunity to go to this restaurant, recommended by our tour guide, for lunch as the last meal of my joyful stay in Finland. That day one of the waitresses named Siru seated us at a table for two persons and we both ordered lamb. After she took the orders for us, we found the table was so shaky that we probably couldn’t cut the meat. And I happened to see two women leaving a table for four, so I asked Siru if she could seat us at the table, and she said, “No!” That’s right, a very brief but powerful no! In the first place, I though it was because the table was four persons, but strangely, the previous two ladies that just left was also a party of two, and there was another two gentlemen sitting by the window at a table for four as well at the moment I asked. The restaurant was more than 60% empty, and I really couldn’t figure out why she refused us so “powerfully”. And then the food came. We found it was indeed impossible to finish our meal at this unsteady table, so I asked again, showing her how shaky the table was. She didn’t say anything, however, and fetched a few wooden pieces trying to putting them under the legs to balance it. As much as she spent quite a while fixing this, she just wouldn’t seat us at a better table instead. Having this so unpleasant experience at the last meal in Finland, I really hope this was just something personal that Siru did, instead of something...