Restaurant Olivia Central Station — Restaurant in Helsinki sub-region

I came to the restaurant with my friends (4 people) on April 7, 2022. The lunch menu fit on an A4 page: several salads, about 3 types of pizza, 3 other dishes. Of the three types of dessert: sorbent, ice cream and tiramisu. Each dish was paid separately. I ordered pasta, tiramisu, coffee and it cost about 23e. I would like to talk about the service. We booked a table near the window in advance. When we arrived, the receptionist checked our booking and took us the other way, completely ignored our information, didn't even answer us. We had the impression that she did not speak Finnish. I note that at 11 am there were few visitors and most of the tables were free, including several tables near the window. It was hard to get the waiter's attention. To order dessert, we waited about 15 minutes until the waiter "noted" us. We waited about 20 minutes until it was possible to pay for the order. My friends and I couldn't focus on our conversation because we were constantly trying to catch the waiter's eye and get his attention. I had to wave my arms to get the waiter's attention. One of the waiters had a sense of humor and waved back at me. At the same time, the waiters could stand 3 meters from us, 2-3 people together, passed close behind our chairs, but they did not react to the words “please, excuse me.” In the end, I put my palms to my lips and shouted "Hei!" Then two people approached us at once and we had the opportunity to announce that we were ready to pay our bill. I want to say that my friends and I met together to spend time with our friend, whose mother recently died. We wanted to support our friend with our joint meal in a difficult time for her. Instead of normal communication with her, we spent our attention on the restaurant staff. For the sake of justice, I note that the restaurant hall is decorated...

I recently had the pleasure of dining at the Olivia restaurant, and I must say, it was an experience to remember. From the moment we walked in, the ambiance was warm and inviting, perfectly setting the stage for a delightful evening.

The highlight of our visit, however, was the impeccable service provided by Giulio. His attentiveness and friendly demeanor truly elevated our dining experience. Giulio went above and beyond to ensure that every detail was taken care of, from recommending dishes to promptly addressing our needs with a genuine smile. His knowledge of the menu was impressive, and his suggestions were spot on, making our meal even more enjoyable.

The food itself was nothing short of spectacular. Each dish was beautifully presented and bursting with flavor. We started with the appetizer, which was a perfect blend of fresh ingredients and intricate flavors. the main course, was cooked to perfection and seasoned just right. The dessert was the perfect sweet ending to our meal.

While the food was not the cheapest and the portions were not the largest, this seems to be a common trend in similar establishments. The quality of the ingredients and the craftsmanship in the preparation more than justified the price, making it a worthwhile indulgence.

The restaurant's atmosphere was both elegant and comfortable, making it an ideal spot for a romantic dinner or a special celebration. The attention to detail in both the decor and the service was evident, contributing to a memorable dining experience.

In conclusion, I highly recommend the Olivia Restaurant to anyone looking for an exquisite dining experience. Giulio's exceptional service was the cherry on top of an already fantastic evening. We will definitely be...

It's terrible! Some time ago, my wife and I had a very important occasion to celebrate. We chose the restaurant Olivia because it looked visually appealing and seemed like a great place for a special evening.

When we entered, we were indeed impressed with the interior – it was beautifully designed and cozy. However, our experience quickly took a disappointing turn.

We asked a staff member to seat us at a table with a nearby power outlet so we could charge our phones, as they were nearly dead. The staff member, a young woman, replied curtly that no such table was available. I glanced around the restaurant, which was almost empty, and noticed a table that clearly had an outlet nearby. I pointed it out and politely requested to be seated there.

She seemed more interested in chatting with her colleagues than assisting us. Her response was dismissive, repeating that no such table existed. When I pointed directly at the table with the outlet, she rolled her eyes, gave us a contemptuous look, and practically tossed the menu onto the table, saying, “Sit there, then.”

My wife and I exchanged a look, and it became immediately clear that we didn’t want to stay in a place where such unprofessional behavior was tolerated. We left without ordering.

I urge the restaurant’s management and owners to pay closer attention to the hiring and training of their staff. While the venue itself is lovely, the experience was ruined by poor customer service. Whether this is due to underpayment or a lack of care in staff selection, I’m not sure, but it’s certainly something that needs...