I booked a twin and triple for my 3 kids (youngest 5), husband and sister for our Helsinki 3 nights stay.
Check-in is a nuisance. I got an email prior arrival instructing me to fill out check-in details for my family of 6. Upon arrival at the property at around 4 pm on April 2, we were greeted by a receptionist who seems to be in a hurry to get rid of us or just probably annoyed at her job. I gave her my confirmation number but instead of listening, she demanded for my name. The girl asked us to fill out again a form, pretty much repeating the whole check-in process. I told her we already did and said that she didn't know 'coz there might be delays in notification, but upon her checking she immediately saw the form I filled out and said I don't have to write my address to the form but for all others fields I should which is my name, date of birth and signature (a repetition of what they they have asked online). She then demanded and assumed that my sister should write everything because I'm the only one who did the check-in but she probably missed the part where we said WE already did the check-in process online. In short, don't waste your time checking-in online. It's a joke. I usually rate receptionist because they set my mood on how I view properties. The other staffs are better and welcoming though. Other than this incident, the place served it purpose for the duration of our stay. Excellent location but not really kid friendly as pubs are common around the area but is expected since we're...
Read moreThis was mainly used as a stop-over for our next flight out the next day. We ended up arriving later than expected due to weather issues from Rovaniemi to Helsinki. We arrived a little before midnight and the reception desk was already closed for the evening. There was a sign to call for assistance and they were able to provide us with a code to enter the building and retrieve our keycards. Seemed very self explanatory, but in the early morning when you're already tired from flying, this can seem very frustrating. We happened to be on the 5th floor and you can still hear the thumping due to the night clubs below. Luckily we arrived late, as the clubs would eventually close a couple of hours later.
The rooms themselves are a bit interesting, they felt like hostel living quarters. But considering how expensive Finland is, the price is right in this situation. Not exactly sure this is where I would want to stay if it were for multiple days, but it was doable for a night.
As for the surrounding area, we briefly looked up places to eat, but because we arrived late, we were unable to venture out. It seemed as though there are lots of good places to eat and that was the original plan, but plans change unfortunately.
Lastly, the elevator is quite small. If you have 3 people and luggage, be prepared to squeeze, otherwise you will need to take...
Read moreThis was mainly used as a stop-over for our next flight out the next day. We ended up arriving later than expected due to weather issues form Rovaniemi to Helsinki. We arrived a little before midnight and the reception desk was already closed for the evening. There was a sign to call for assistance and they were able to provide us with a code to enter the building and retrieve our keycards. Seemed very self explanatory, but in the early morning when you're already tired from flying, this can see very frustrating. We happened to be on the 5th floor and you can still hear the thumping of the night clubs below. Luckily we arrived late, as the clubs would eventually close a couple of hours later.||The rooms themselves are a bit interesting, they felt like hostel living quarters. But considering how expensive Finland is, the price is right in this situation. Not exactly sure this is where I would want to stay if it were for multiple days, but it was doable for a night.||As for the surrounding area, we briefly looked up places to eat, but because we arrived late, we were unable to venture out. It seemed as though there are lots of good places to eat and that was the original plan, but plans change unfortunately.||Lastly, the elevator is quite small. If you have 3 people and luggage, be prepared to squeeze, otherwise you will need to take...
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