Go and eat somewhere else!

We took the all you can eat option "HOPLA". Included are: Flam’s traditionnelles et créations à volonté + 1 Entrée** ou 1 Dessert (you can look at the menu on the website)

After getting a table in the cellar with no heating (in february!!!) the staff told us, that in this option we had to share one tarte flambee after the other, even if we both ordered the all you can eat option and I am vegetarian und my bf is not. OK... so we shared one after the other and also ordered sweet tartes flambees.

Before we did that, we asked the staff, if the sweet options are also included in the offer "HOPLA". He said yes, but only the small ones and asked us, which one we like to have after the recent one. And so he did every time he brought us the recent tarte flambee. After a while he came to our table and told us that we ate 5 sweet tartes flambees and there are only 2 included, because they count as "Dessert". We have to pay the rest. But in the menu "desserts" and "flams sucrées" are separated and its not obviously that they count as dessert. (look at the menu)

We told him, that we will not pay more than the HOPLA-price because we asked him before and he told us, the sweet options are also included. We payed at the boss and he said we don't have to pay for all the sweet tartes flambees but only for one extra. We didn't want to but did it anyways to avoid conflict and because it was only 5€.

But he didn't stop saying that it was our fault and it clearly wasn't. Honestly this (and the ice cold cellar) ruined our evening there and we will never come back. This behaviour is not client-friendly at all and we won't support places like that.