My family and I ate at this restaurant 16 Oct 2023 for lunch. The waitress that served us was kind and the food was ok even if it’s a touristy establishment. What made me give a low rating was customer treatment of the head waiter or manager (?) and a particular waitress who happens to not be our waiter. This is what happened. I asked our waitress where the toilets are and she said ‘outside and downstairs’. There was also a sign that says toilets are in front of the entrance and downstairs. I told my family I was going outside to go to the toilets. They were still seated and finishing up their desserts. I went outside and since there was a tree outside in front of the entrance, I looked back at the restaurant thinking maybe there was a door to go downstairs. Not seeing one I tried to go to one side of the building to see if the entrance going to the toilet downstairs was there. Just then, this waitress came after me hurriedly and asked what table I sat in in an accusatory manner while the man near the entrance was watching as she questioned me. I said it’s inside and that my family is still there and I just want to use the toilet which our waitress said was outside. She ignored that and asked again what table I was seated in. It doesn’t take a genius to figure out that they had assumed I was going to leave without paying! I am not even carrying my handbag! Is it because I look Asian? If they are going to treat their customers like this, it is totally unacceptable. There was not even an apology. When I approached the waitress after I had cooled down, I asked her if she actually thought I was going to leave without paying, she just said people do that and that I should not take it personally. I shouldn’t? Not even an apology! They put me in an embarrassing situation and possibly will put more customers in the same situation simply because their English directions are wrong. That is simply bad business. Never going there again and telling my friends that there are better options.