Le Moutardier du Pape — Restaurant in Avignon

Extremely unfriendly service, expensive, I recommend to avoid.

We were about to leave Avignon after visiting the palace with our three kids. Thirsty, we thought of having a drink in one of the restaurants on the place, or even something small to eat. We sat at the first table free, however, we should not be sitting there, as it's only for people eating,told us the waiter. So we moved to a different table. So the waiter came and I asked for the menu card. He pointed on the table and left. So on a small sticker with QR code, I downloaded the card, choose the large bottle of water 1l of the menu card and ordered. Then the waiter claimed, this is only for the restaurant. We have to order differently. So I ordered 3 smaller bottles of water. The waiter again was not accepting, as we were 5 people and we have to order 5 bottles (even for the smallest). So I stood up, said, it's then 4 bottles only and left. As they were serving glace for take away, I wanted to grab a glace for takeaway. As the lady was about the serve me, the waiter came again and told her to not give me an ice, as I sit by the table. Which was of course incorrect. She asked a second waiter, which said it's OK to serve me. So i ate my ice on the stairs somewhere else. Really, the worst service ever experienced.

Oh, and I was even speaking French, using my 8 years of French... At least I tried...

ABSOLUTELY APPALLED BY RESTAURANT OWNERS BEHAVIOR! AVOID THIS PLACE AT ALL EXPENSE!

My son (13) was very sick and needed to use a bathroom urgently. I asked a man if he could use the bathroom, which I was willing to pay for and buy a coffee as expected in Europe etc.

This man, who then advised me he was the restaurant owner, a tall, older man with a dark presence started abusing me, on his ranting tangent he told me "He was here to sell food, not toilets and to go and use the public toilets"

Being a tourist and only just getting to the place off a bus, not knowing where the public toilets were and under the circumstances, this was the best possible option at the time.

The lack of empathy, humanity and understanding expressed by this man was absolutely disgusting!

Never have I experienced this behavior from someone in my life!

I gave him a piece of my mind and advised that I would be sharing my experience on all platforms, in which he did not seem phased whatsoever.

From reading other peoples reviews on Google and Trip Advisor, it is clearly evident this man has no level of emotional intelligence or customer service expertise.

I can't comment on the food, however the lack of people in his restaurant in a highly populated tourist area speaks for itself.

Spend your money at a restaurant, where you are welcomed and treated with kindness...

Upon arrival, we were not greeted, so immediately a bad start, we saw a tall member of staff walk out with a white polo shirt, he was immediately arrogant, stood there with a cigarette in his mouth, he then stood to one side next to what i assume was the kitchen or bar area and smoked his cigarette, after finishing this cigarette instead of going to serve a table he then lit another cigarette. Absolutely appalling! He was also drinking his coffee whilst smoking. He never came over to serve us, by the time he finsihed smoking. We had been waiting 20mins and still no service and my partner was pregnant.

A woman who was wearing a black vest and glasses came over to serve us, she is a credit to the team as since we arrived we only saw her serving table after table, she was really friendly and got us our drinks quickly. Just after she took our order the guy in the white polo came back to serve us, we told him we ordered from someone else, first table we saw him approach after 30mins

If it wasn't for the girl who served us and the location the whole thing would have been a waste of time, the coffee...