Chez Claude — Restaurant in Paris

As a tourist from the United States, coming to this restaurant was probably the worst experience I had in Paris. It made me never want to come back. If I could do 0 stars I would. #1, we came to the restaurant 5 minutes early for our reservation, and we had a group of 25. They told us we had to wait outside so they could get ready. We were stuck outside for the next 15 minutes. My tour guide was trying to figure things out, and the poor guy was just getting yelled at, and eventually kicked out. Still confused at why, he is literally a tour guide trying to get us into our restaurant for our reservation. I will say the food was okay, but the Sauna of an upstairs made it not good to eat. I was dripping sweat in my food. I will say that the waitstaff was amazing but the Men of the building made it awful. #2, we finished our food and were trying to leave, but we got stopped trying to go downstairs by the man who kicked out our tour guide, and he said that we couldn’t even go downstairs or outside to get some fresh air. He told us we had to have our tour guide come back to leave. Tell me how that makes sense if you kicked him out and made him to fend for himself and then you want him to come back to get us? You’d think that a big tourist town would give you a better experience but this downright sucked. I Will never be...

Went here for Happy Hour. The drinks were ok, the Happy Hour snacks were quite good. All in all it was a pleasant afternoon and I was enjoying myself. Then the server brought the check in a little pot and very clearly said that the tip is not included in the bill and that something can be left in the little pot if I wanted.

Now this is not my first time to France and I speak French so why he thought I was fresh off the tourist boat, I don't know. I normally leave 1 or 2€ when I've had a good experience and probably would've left a 2€ piece as I had been enjoying myself (even though I didn't like the drink I ordered, I did like the snack and the atmosphere) but after having been lied to, all joy from the experience was cancelled. The bill was paid and absolutely nothing was left for the server.

A shame that the industry in the most touristic areas think they can scam people like this. I've heard of this happening via YouTube videos but I've never met anyone this had happened to before and this had never happened to me before.

So if you choose to go here, enjoy yourself and just don't be surprised if you find out the staff are looking to make extra...

Very unprofessional staff.

Ordered lunch and a mojito. We wanted it without alcohol. It arrived with alcohol. Asked the waiter to change it to non alcoholic, took the drink asked the bar and came back saying that if we want to change it we will be charged double. When he said that we wanted to leave the restaurant but our hunger won.

Only when i asked for the manager the woman bartender said its her. Asked her if she can replace the drink or otherwise we dont want it. She just took the drink and disappeared without letting us know if we should wait for a new drink or not. I wonder what does it cost to make a new drink for your customers without charging twice for something we will not drink.

Or is it because we are tourists? In the end they removed the drink from the bill but the whole mood was very awkward.

Disappointed , expected higher standards due to high...