Pret A Manger — Restaurant in Paris

Rude to customers, especially if you don't speak French. As a customer, I wasn't explained regarding their juice menu even if the language barrier exists. But to make matters worse, I was laughed at and made fun of by two of your servers. What happened: Today I asked for fruit juice, and the counter girl told me casually that you can pick one of the bottled juices from the shelf, without explaining they also serve fresh fruit juice shakes as well. Then when I went to shelves to inspect the bottled fruit juice, a boy server joked and laughed at me along with the girl server behind my back. I came back and I ordered their fresh fruit juice by looking at their menu instead. I totally lost the mood, especially as they laughed at me, a paying customer, even if I could forgive their incompetence for not explaining they have juices on...

This place is great, The food is top quality and originally home branded so you get to taste some unique recipes and drinks that are only available at Pret. The staff are so efficient, they always prioritize the client and the waiting time stays always short even in peek hours. And they always work under standards, meaning that if you like your coffee today for example, tomorrow you will come back and get the same taste.

The atmosphere is mostly young, lots of students spend all day here with their books and laptops. The only thing I don´t like in this Pret is that many times there are students (or non students) that take extra spaces ( like 2 tables for one person...) leaving many people without anywhere to sit, so please be polite and take only one chair and...

The salads and cookies are great but the staff needs to be retrained on customer service and hospitality. I go to this location often and on my last visit just to pick up a cookie the person at the register (Asian man) was extremely rude to me. I don't speak french fluently but the order was simple enough for me to place my order in french ("un cookie svp") and he scoffed at me, pretended to not understand me, shook his head and made unnecessary facial expressions. When I asked him if he couldn't understand me he ignored my question and told me to "pay on the machine" in english and turned away. Paris can be difficult at times to navigate without being fluent but I've never experienced that type of attitude especially from a young...