Chacha Time — Restaurant in Tbilisi

I am writing to express my sincere appreciation for the exceptional dining experience I had at your restaurant recently. From the moment I walked in, I was greeted with warmth and professionalism, setting the stage for a delightful evening. However, the highlight of my visit was undoubtedly the outstanding service provided by our waiter, Darina. She was the epitome of politeness and grace, demonstrating an unwavering commitment to ensuring that every aspect of our meal was perfect. Her sweet and attentive demeanor made us feel truly welcomed and valued as guests. Darina’s knowledge of the menu was impressive; she offered insightful recommendations that catered perfectly to our tastes. She took the time to explain each dish in detail, ensuring that we understood the ingredients and preparation methods, which greatly enhanced our dining experience. Her suggestions were spot-on, and we were thoroughly pleased with the choices we made based on her advice. Moreover, Darina’s ability to anticipate our needs without being intrusive was remarkable. She struck the perfect balance between attentiveness and allowing us to enjoy our meal at a comfortable pace. Her timely check-ins and genuine interest in our satisfaction exemplified the highest standards of customer service. It is rare to encounter someone who exudes such a genuine passion for their work, and Darina is certainly one of those rare individuals. She possesses a natural ability to connect with guests, creating a warm and inviting atmosphere that elevates the dining experience to something truly special. In conclusion, I would like to extend my deepest thanks to Darina for making our visit to your restaurant so memorable. She is a true asset to your team, and I hope that her efforts do not go unnoticed. I look forward to returning to your establishment in the near future and will certainly be requesting to be seated in Darina’s section. Thank you once again for a wonderful evening, and please convey my gratitude to Darina for her...

Me and my girlfriend were here. I ordered a burger and my girlfriend ordered the beef salad. The food arrived after a short time and the burger was fantastic jusy and tasty but sadly the beef on the salad was dry and chewy. After I and girlfriend tried one small piece each we told the staff that this was not up to standards. We asked for a new one or just to cook some other beef. After a while with no information they delivered a chicken salad whis was fantastic! But then when we got the check both of the salads were there. I said this was not good, we were not going to pay for something we hadn't eaten and even the staff tasted the beef salad and agreed its not good enough for a dog. We asked to talk to the owner after a heated discussion. The staff came back with a new check with no beef salad and told she needed to pay for it. This is not the way to deal with...

I was really disappointed by food ☹️ we came here to eat in new year eve, there was no some items available in the menu coz of this holidays rush and many orders.. understandable. But the burgers (we wanted burgers exactly and were very hungry), were not cool at all( I was expecting the opposite. The meat and bun was very off. Caramelised onion was too sweet. Also they didn’t have cola zero((( and fries came after 10-20 minutes after burgers and were too oily and not special or delicious:( though, the atmosphere is really nice there and staff is friendly, the toilet is clean and even the soap smells nice. But I guess, this is the place for...