A local recommended us this restaurant so that's always a good sign and it has a lot of good reviews so our expectations were quite high. Unfortunately, it was our worst experience in a restaurant in Georgia ever, especially after we got used to eating at the restaurant Nikolozi with wonderful service and wonderful food. I think it was my mistake, because I chose to eat here on January 1st and it was much too busy for the waiters to deal with. It was clear that everyone was really stressed and I can understand that, because it must be very exhausting to attend to too many guests. But that shouldn't be an excuse for acting unfriendly and grumpy. I think my experience would be better if we had come at a day where it was more quiet and if we had had a different waitress. We saw that there was 1 very kind and smiling waitress (I didn't see her name) and I admire how she kept being happy and smiling to the guests. Unfortunately, we had a different waitress, who was very unfriendly. Even though we kept smiling at her and stayed friendly and extremely patient and polite till the end, she did not even once look us in the eyes, she never smiled but seemed to be angry (probably because she couldn't handle the amount of guests) and she spoke only Georgian to us (which we don't understand). If this would happen in my country, she would certainly be fired. When she took our orders, she forgot it and came back much later to ask for them again in an unfriendly tone (it took some time before we understood her, because she didn't seem to speak or understand any English). After the food was finished (which was much too salty according to all of us so I think the cooks were also overburdened) we had to ask 3 times for the bill and finally, when she came, she more or less snatched the money from my hand without showing me the bill (she was in an extreme hurry all the time). Later she came back, indicating that it was not enough (if she had showed me the bill, I could have given her the right amount the first time, or if she had payed attention to what she had snatched from my hand, she wouldn't have to waste our time). She didn't come back to give us the change and we were tired of waiting (1,45 hours for just some simple dishes) so we just left. I'm sure our evening would have ended in a much better way if the kind waitress would have served us. I hope the waitress we had can learn something from the kind lady, because the way she behaves is bad for the restaurant. I told the local (who recommended me the restaurant) about my experience and he said this is not acceptable as a service in Georgia at all. So that's why I decided to put it all in the review, and hopefully, other guests won't experience what we have experienced.