Georgian National Museum — Attraction in Tbilisi

Oh, where do I even begin? While the museum had its charms, I couldn’t help but feel a deep sense of disappointment. The Georgian National Museum carries a prestigious name, yet it fails to deliver an authentic and comprehensive account of Georgia's remarkable history. There was no meaningful representation of the nation’s rich cultural heritage, no tribute to the legacy of Georgian kings (mepes), nor any exploration of ancient Colchis, Iberia, Abkhazia, or Kartli. I had anticipated experiencing the historical majesty of this nearly 3000-year-old country. Instead, the primary narrative was missing. For a 30 GEL admission fee, I had expected to be transported through Georgia’s fascinating past. While the exhibits of skulls, artistic pictures, birds, stones, and other animals were undoubtedly interesting, they felt more like supplementary elements. The "main course" — the heart of Georgian history — was sadly absent. As someone passionate about history, this was a profound letdown. Additionally, the museum’s physical state needs urgent attention. Several rooms require restoration, and the condition of some exhibits leaves much to be desired. I truly hope these issues will be addressed with the professionalism and care they deserve. Georgia is attracting an increasing number of tourists each year, and many visit not only for its culinary delights and breathtaking landscapes but also for its rich and storied past. Investing in the museum’s development and creating a vibrant, historically rich experience would undoubtedly pay off, making it a cornerstone of Tbilisi's cultural attractions. I genuinely hope the Georgian National Museum rises to meet this challenge and transforms into a venue that celebrates and showcases the unparalleled beauty of...

This was a very disappointing experience. I do not recommend it to people who enjoy visiting national museums around the world or any museums, for that matter. Our mood was ruined right at the entrance while purchasing tickets. A young lady, who thankfully took a moment away from her phone, grudgingly sold us two tickets with a sour expression. When we asked about the audio guide, she told us it would only be provided if we left her our PASSPORT. Are you serious? Should I also leave you my car or apartment keys? Or perhaps a child as collateral? This policy is unheard of in any museum I’ve ever visited. I am paying for the audio guide, not borrowing it for free.

Next, we were forced to check in all of our belongings, including small items like a lady's handbag. Fine, at last, we entered the museum. However, there was absolutely nothing to see. In my opinion, when you call your museum "national," it should showcase at least a portion of the nation's history and culture. Georgia is a country rich in history. You've had kings, hard times, and moments of glory. Yet, I saw no national costumes, no royal artifacts, and no Georgian works of art. The only highlight was a small section on the Soviet occupation period. Beyond that, I learned nothing about Georgia.

By the way, navigating the museum without an audio guide would be nearly impossible for anyone who doesn’t speak English, like a French visitor. And I’m not even sure the audio guide includes French.

The result? 30 lari for a ticket, 40 minutes spent in the museum, and a restroom with a...

My friend and I arrived from Australia and were genuinely excited to learn more about Georgian history. Unfortunately, our experience was completely ruined by the appalling attitude of a woman at the reception desk.

We asked her two very simple questions - one regarding bag storage and another about photography. Instead of answering politely or even neutrally, she rolled her eyes and looked visibly annoyed. Her demeanor was rude, unprofessional, and entirely inappropriate for someone working in a public-facing role at a cultural institution.

She was wearing a bright blue top today and was seated on the far right-hand side if you’re facing the reception desk. It’s worth noting that as we were leaving, we saw her smiling and chatting comfortably with her colleagues — so no, she wasn’t just “having a bad day.” She simply chose to treat tourists with complete disrespect.

You may want to consider providing your staff with proper training in basic customer service and professional etiquette. It’s unacceptable for someone working at a museum - a place meant to educate and inspire - to behave with such hostility. If she finds it too difficult to treat visitors with courtesy, perhaps she should consider another profession.

This kind of behavior leaves a lasting negative impression, and it absolutely undermines the beauty and richness of the...