Emir ET Restaurant — Restaurant in Frankfurt

Whenever I visit a restaurant I evaluate (1) location, (2) atmosphere, (3) price, (4) menu (5) food quality and (6) service.

The location is nice in terms of accessibility and is easy to find. In terms of scenery - rundown building across the small street where the restaurant is located so nothing special to look at, while enjoying a meal there.

The atmosphere is nice. The toilets are somewhat smelly but the rest is pretty decent with a beautiful mossy (real?) wall. At the time of visit (lunch time) It was quite busy so if you are looking for a quite experience a different time of day or maybe even a different restaurant is recommended. One thing I could not figure out was the locked second floor with a weird mannequin sitting on one of the tables there.

The prices are definitely reasonable. For approx. 60 EUR 4 people can get enough food to walk out without feeling hungry.

The menu is quite large, which probably poses some issues in the kitchen and among the staff. I would prefer a smaller menu with a better layout but that is just my preference. You have variety of drinks and dishes (solid and liquid). Deserts are put on a display (e.g. baklava).

The food quality is good. The bread is excellent, the ribs and chicken wings were absolutely delicious and so was the salad. Meat quality is very good. The meatballs and the rice could have been great if it wasn't for the amount of fat, so both the people I was with and me personally would not recommend those. The deserts looked and sadly tasted old, which is pity since I love some fresh, delicious baklava any time of the day. This inconsistency hints towards lack of quality control. This leads to deducting one and a half stars from the rating.

Last but not least is the service. We got two waiters throughout our stay and our request for an additional plate was completely ignored, which was also a repeating theme until we finished and left (signaling by raising your hand doesn't do it so you have to stand up and chase after the waiter) probably due to lack of communication between the staff that was serving our table. When we got to the point of leaving, I asked if they would like to receive feedback. The answer was yes, but once I started listing some issues (after giving praise), my feedback was met with deflection and at some point, while I was talking (mind that the "conversation" didn't last even a minute), the waiter walked out on me leaving me talk to the air, which was quite rude and completely contradicted the "willingness" to receive feedback. Another start and a half deducted from the rating due to this behaviour.

I will still recommend visiting the restaurant but if you are looking for excellent quality in both food and service, this is not the place. Given the price though it definitely does it if...

When we were about to be seated, they said there were three other people before us and it was their turn to sit. It was probably true. Then after we sat and when we were having the appetizers and the soup, they asked us to change tables so that a larger family can sit together.

This is all fine and OK. But everywhere in the world the business would offer a treat to customer after these inconveniences; especially after 2 of them in a row. Let alone a treat, they did not even give us tea because it was Saturday night and it was crowded. Again, understandable. But they showed poor service to rectify these mix-ups.

In order to serve many people on a crowded night, they shoot themselves in the foot: treat their customers poorly and do not cook their food properly.

Lentil Soup: Too much bouillon/ broth. Completely different taste from a proper lentil soup. Mixed Grill: Small portion: Adana Kebab was burnt to death. Only four pieces of skewered meat. One single and very small piece of lamb chop. Pide: It was large...

It was the best Iskender and pizza we ate in Germany. We went for dinner. First we waited in line. Then, when they found a place, they immediately politely showed us a seat. The appetizers and hot pita before the meal were great. The waiters are a little inexperienced but very polite and helpful. That's why it doesn't bother their novices. After eating the treats from the front, Alexander and our pizzas arrived. Everyone enjoyed the food very much. And it was extremely satisfying. I was so full that I had no room left for künefe. Prices are normal. We also liked how they made a nice mixture by adding mint leaves and lemon slices into icetea. The only downside was that the use of the sink and toilet was very poor due to dirty and old materials. For example, there were no paper towels. I hope this situation gets fixed as soon as possible. The restaurant is in a very central and busy place. That's why it's important to find a place to park your car. Emir Et has become our family's favorite...