The irony of Il Sogno meaning "The Dream" is that this restaurant was un brutto sogno (a bad dream). The only positive feedback to give is that the food deserved 5 stars. The pizza and pasta were authentically cooked and delicious. Food aside, this review now goes downhill. I rarely write reviews, unless a business has done exceptionally or I have been asked to, and Il Sogno has the honor of my very first negative feedback.
The overall experience was truly a nightmare solely due to the service. To give context of the restaurant size, only a dozen tables (mostly seating 2 people) were able to fit in the space. Fortunately, we had a reservation because the host/only waiter turned so many others away even though the restaurant was empty. Initially we assumed that the other tables would be reserved; however, over the next several hours, we watched as the waiter was just handpicking who he wanted to sit in the restaurant. He would drop off food then disappear for a while. After we had finished our appetizers and main course, we were not even offered dessert. That should have been the final straw. But it gets worse – we were pretty much held hostage in the restaurant for an additional hour as the candles on the table melted and nearly started a fire in the restaurant. How upsetting!
Even as we were trying to put out embers of the table fire, the waiter never even looked in our direction as the other guests in the restaurant were receiving service under illuminated candlelight. We waited in the dark for over an hour to be acknowledged to receive our check. The waiter checked out patrons who were seated an hour after us, and we watched as he also waived the dinner for a table of girls dressed in dirndls. This was the only time in my life where I thought dining and dashing was the right call. But, even if we had crawled out of there on our hands and knees, he would not have chased after us because he ignored us the entire night. Ultimately we were decent human beings and left cash.
I am never one to quickly jump to the conclusion that poor service was due to any sort of discrimination, but I truly felt that this establishment hires individuals who may racially profile patrons. If you are looking for great Italian food in Munich, this restaurant is higher up in the rankings for food only. If you are looking to be ignored and mistreated, you may have come to the right place.
I hope this establishment turns a new leaf and recognizes that certain individuals can ruin the reputation and “the dream” for a delightful...
Read moreI went here last week, the restaurant is very central and that’s why we went. As we arrived the owner was walking towards us and we asked him for a table. He did look too happy that we are there and turned around and started walking fast, we walked behind him because we thought, he would head us to the table but he went up to someone else to ask if it was okay if we eat here. Thank good we were allowed…they have one vegan dish on the menu, it’s the antipasti. They were good, just not well seasoned but oh well. The man from the beginning was our server and he did not do the best job, let’s say that. He was never nice, didn’t check up on us and we are waiting for quite sometime, every time we wanted something…Well my sister ate pizza margarita and she said it wasn’t yummy. I can’t really recommend...
Read more5 Star Service along with 5 Star Great Tasting Italian food makes this authentic Italian place a winner!! Ambience was great too. Nestled just far enough away from the busy walkway of people, IL SOGNO is located down a narrow walkway.
We ordered 3 items and all were great tasting. The best one we ordered though was the SPAGHETTI CARBONARA!!! Very rich sauce and the pasta is cooked to perfection. At a close 2nd place is their SPAGHETTI BOLOGNESE. Traditional but very rich in flavor. Our 3rd winning dish was the TAGLIOLINI with lemon butter sauce with Sea Bass filet. Sauce was a lil extra lemon in flavor and the filet was good too.
But for the Best of the Best it’s definitely their SPAGHETTI...
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