Did I catch them at a bad day? First I walked in and no one bothered me at all. After I got a seat it took ages before the waiter came to take my order. The lassi I had should have been a warning the strawberry the added as a decoration looked like it was a week old. The main was the same. The tomato wasn't fresh like at the other pictures I saw here in Google. Everything was a bit dull. The highlight was me trying to pay. First it took half an hour before someone came. Then they couldn't give change on a 50 EUR note for a 30 EUR bill.. so they asked for a EC card. I only had a credit card - which I had the feeling - offended them big time. So they said to wait... after 10(!) minutes I walked in and they said they cant change because the boss is not there... another 10 minutes later I finally had my change. Instead of apologize they still acted like I am bitchy because I did not pay like they preferred with EC card. No "sorry", no free drink or whatsoever....
Read moreI recently visit this restaurant and while the food was satisfactory, the service left much to be desired. To begin with, the table was minimally set with only two napkins, which seemed insufficient. More troubling, however, was the payment process. After finishing my meal, I was informed by the waiter that the restaurant only accepted cash, a policy that was neither mentioned nor indicated anywhere in the restaurant. With no cash on hand, I found myself in a rather uncomfortable situation where the waiter felt it necessary to escort me to an ATM. This experience felt highly unprofessional and quite inconvenient, as it took away from the overall dining experience. I advise caution, particularly if you are a tourist, as this establishment does not seem to prioritize customer service or transparency in their business practices. Avoid coming to this restaurant.. Not...
Read moreThe food was very good, really interesting and diverse set of dishes and really nice decor inside. Would heartily recommend the food.
However, the service was fairly unhelpful, the service declined precipitously once the owner turned up (classic problem with family owned places) it is really expensive and they basically ripped us off on the starters and the kids meals (€16 for the kids kebab).
After that, you cannot pay with card for your meal and they instruct you to use their personal cash machine to get it, which blatantly charges you another fee to withdraw the money to pay the massive bill. So dont do that, use the Munchner Bank round the corner.
Basically, they need to get their staffs act together and keep the menu as is and reduce...
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