This would have been a 4* review. Let's start with the positives.
The food is quite nice and it seems that they put effort into their cuisine. The waitress who was in Charge of our table did look after us well. It's also relatively calm (we went on Friday 5pm on a busy Champions League weekend) and peaceful atmosphere.
But unfortunately the service from one of the other waiters left a lot to be desired. When we first arrived at the front of house to ask about available tables in the front outdoor section, one male waiter (tall, white, brunette, with a ponytail) condescendingly and impatiently told us to go to the back to the left of the restaurant.
We spoke to him calmly asking if there are any free tables at the front we can quickly eat at (there were a lot of tables reserved from later on in the evening). He continued to repeat "GO TO THE BACK AND LEFT", condescendingly gesturing that way. Then we understood that there was an outdoor section at the back and left. That was all he had to say, instead he was incredibly rude.
He did not lead us us our table, but just left us and joked to his colleagues in German "finally they understood" (thinking we couldn't understand German). His colleagues laughed along with him.
Before this is dismissed as a quirk of this waiter, let me say that I saw him speak similarly to another couple of colour. Later on, however, he was friendly and jovial with a white elderly couple, leading them directly to their table. You can make your own mind up as to what this reflects of his character.
When I spoke to him and told him he was quite rude to us earlier, he pretended not to understand what I was saying, then shouted after us "you don't...
Read moreDO NOT GO TO THIS RESTAURANT… EXTREMELY RUDE AND CONDESCENDING STAFF. HORRIBLE TASTELESS FOOD FOR TOURISTS
Extremely rude waitress exactly as mentioned by the other 1 star reviews… reserved a table for 5:00pm and got there 5:15pm and said they wanted table back by 5:50pm and a lot of things on menu couldn’t be made within the 35mins left so just ordered simple ham salad which was horrible and also vegetarian dumpling which was very starchy and flavourless.
She rolled her eyes when we asked for condiments and cutlery which she didn’t provide enough for all of us. She had her back to us and was pointing back towards our table to another colleague who then also looked at us in contempt.
Again like another reviewer mentioned that being non-European looking made them think they can treat us poorly with contempt.
We asked for the bill many times and that was also slow despite her saying we couldn’t have the table for long.
When paying the bill she had the audacity to ask for a tip.. I told her that her service is very rude so no tips for her. She was surprised someone dared say that to her but I hope she takes it as a lesson learnt and treat customers with respect and dignity in future. I doubt it looking at all the 1 star reviews dating back many years.
They simply don’t care.
DO NOT COME HERE IF YOU DON’T WANT...
Read moreWe went four people. I got the first meal.(First pic)Roasted pork and dumpling(potato). We were here to see Germany and we are teenagers. I liked the food. The pork wasn't anything new to me except the dumpling. The texture was weird (something new to my taste) I wouldn't eat it again. I found the waiter there really friendly. His English was really good. He was smiling and we even had a small conversation. Personally, I found the restaurant really welcoming bc of him. He did come check on us too. He stared at us once from far. I count this more as him being curious about seeing people from where we are. The other two people that were with me felt like he was being creepy and didn't like the food. They also stated that they thought the waiter was checking on us because he was afraid that we would leave without paying. I don't see this this way. The toilets were clean. The only problem was that some of the doors wouldn't close and you had to hold them. At the end, I went to the waiter and said thank you for the wonderful service. He smiled and we did a handshake. This was a good experience bc of him. The other waitresses there were gloomy though. The inside wasn't really my taste of place to sit. That's why we say outside. The chairs were okay to sit but...
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