Rambutan Restaurant — Restaurant in Regensburg

I'd like to share my story, which is one of the most awful experience in my lifetime. At lunch on Oct. 7, 2023, my wife and I were ordering a Tom yang goong, a spring roll and a crab fried rice. First Tom yang goong was served and it was good. But the next served food which was a spring roll was not good, because the inside was cold. So, I asked them to warm it up. Then, they might have been offended. We had waited for a very long time until we finally asked them when the food (spring roll) would be warmed and the crab fried rice served. And then they suddenly started to get angry. And they served "Shrimp" fried rice instead of "Crab". So, I pointed out a different food from the ordered one had been served. Then they started to lie. They lied we ordered "Shrimp". So, I informed them of the number of the food in the menu. And then they lied again the food corresponding to the number is "Shrimp". So, I asked them to bring the menu and show me the corresponding number. And the menu finally showed the corresponding number was "Crab". Then they told the final lie in that they insisted "Crab is Shrimp". They should have said "Crab ran out and I'm sorry but Crab rice can't be served. Rather Shrimp rice will be served." In summary, they told two shameless lies. 1) They lied that we had ordered "Shrimp" and 2) They lied "Crab is Shrimp". The second one could not be a lie. Rather it could be an insult. You should NEVER visit...

The worst service I have ever experienced. I found a hair in my rice bowl and I ask the waiter/manager to change it. Ok, he did it (with no apologies and affirming all the time that it was fresh rice). As soon as he brought the new rice bowl we realized that a part of old rice from the first bowl was still in our plate, as we had already served it before finding the hair. So, we decided to use a small plate that was under the new rice bowl in order to split the old rice. So we did it. After 5 minutes came the waiter/manager to us with an angry face and with a rude an arrogant loud ton, asking why we had done that and affirming he didn't like what we did with rice (as we had asked him what he likes or not). Well, we explained to him that the discarded rice was from the first bowl, where the hair was. He simply realized that he had lost his face and he was wrong and just said "ok" and disappeared. We lost our appetite, asked to pay and left. No apologies from any waiter, no nothing! Thanks God some friends cancelled to come with us. I'll never recommend this place and I'll never again go...

Tasty and fast service. This restaurant is reasonably priced and offers two menus. One ist the lunchtime menu (which is valid throughout the day) and the main menu. The lunch menu offers a wide variety of Thai dishes, from Vegetarian, chicken, duck to seafood costing between (5€ to 9€ as far as I remember). The main menu includes more specialties and it's a bit more priced.

The service is very friendly and competent. The overall atmosphere in the restaurant is very pleasant. One thing I remember from one of my visits is that payment is cash only. I don't know if this has changed.

In Sommer they offer...