Cafe Patisserie Chocolaterie — Restaurant in Wiesbaden

Exquisite. Ethereal. Wonderful people making and sharing things from the heart. It is one of the absolute joys and privileges in my life to have the pleasure to get to know Sandra and her extended family at L’Art Sucré in Wiesbaden, Germany. The depth and breadth of flavors, consistency, attention to detail - including in their service - didn’t go unnoticed. The word "exquisite" may just fall short of my experience - the the viennoiseries, pâtisserie (l'opera, Sandra) , bean-to-bar chocolate (especially LABRIQ Breton pour moi), petits fours, un café express... and don't forget the macarons. Exquisite. Now for the Ethereal. The thin chocolate wafer perched on top of the finely produced l’Opera. This bite of chocolate will stay with me forever - it delivers exactly the intensity you would expect … but has this unique quality of quietly and subtly fading into the background... quite difficult to explain as it an experience on top of an experience. It’s the result of what I’m sure is years of obsession (the good kind). Very, very, very well executed. I’m gushing. I highly recommend a visit to L’Art Sucré. When you do, take the time to sit and savor - life is short. It’s everything you would expect from a family that cares. This is the very reason why we travel and explore and share what we discover. I’ll miss you Wiesbaden. ...

ZERO stars would be a more appropriate rating for this place due to absolute lack of customer service. I visited the cafe in Frankfurt many times, and although their deserts are overpriced, I like to support local business, especially during the pandemic. This time, I went to the Wiesbaden branch to get some desserts to-go. The guy behind the counter was irritated from the start, and he became increasingly more rude, as I was making my selection. Since some of my family members have food allergies, I wanted to know about the ingredients. The guy said that he didn't know what the desserts are made of, besides sugar, and that I could go elsewhere (Basically he kicked me out?). The older lady (I assume the manager?) came up, berated me, and stated that they do not care about the allergies and they do not disclose what the desserts are made of. This was an absolute bizarre conversation I ever had in a dessert shop. I felt so incredibly unwelcomed and belittled. Obviously, I will never be back, and I will not recommend this place, but I guess they do not care about their customers anyways. So, hopefully, the owner can read this and do some training...

Worst customer care by only one old lady,expensive deserts,Ordering is only done at the counter and having to lineup for long to be served and not kids friendly,test not worthy the price .l dont recommend this place cause of the worst customer service especially by some old lady working there she is so moody and very very unfriendly,its like she is forced to work,its a wrong place for families with children,the old lady with black hair shouted at a 3 year old son because he was drumming alittle on the chair a 3 year old is only corrected they do not bark at them,She Came and shouted please stop this is not a play ground ,with an arrogant attitude instead of speaking to the mother or speak to the kid calmly,Before the incidence she served us ice cream and cuppcino after we had paid at the counter but was so unhappy, While here you just want to eat and go but not enjoy the place,Besides the cuppcino tested Ok,3/5,and the ice cream was good too though...