Grill House Souvlakeri - Greek tavern — Restaurant in Zakynthos Municipality

The Greek menu and the English menu had different prices! This is outright theft!! Of course, the tourist menu is more expensive! A scam Pay attention!

Not recommend! We were a large table of 12 people. We ordered a “Rocket salad” that came with balsamic. The problem was that they put such an insane amount of it that it was literally inedible!! We asked to replace the dish with a new one, and the waitress simply started getting angry at us, saying we had already eaten half the dish (we had only taken one bite – it was impossible to eat more…).

After she kept getting upset with us, we asked her to just make a new one and put the balsamic on the side, because apparently in this restaurant they have no idea what a normal amount of reduced balsamic looks like.

When we asked to switch to a different salad after losing our appetite for the original, she angrily refused, insisting we take what we ordered.

Five minutes later, she served us the dish with a hateful look, simply placed it on the table, and walked away.

A few minutes later, she came back, shoved the menu in our faces in the most disrespectful way possible, and said, “You see, it says balsamic” – which we knew, the problem was simply that the amount was completely disproportionate.

In summary, a very unpleasant experience, with a waitress who had an unfriendly and unprofessional attitude.

This is the first time I’m writing a negative Google review, because I hope people won’t have to go through the absolutely worst service experience we had on our vacation in Greece!!

Not recommended, not recommended, not...

I have a few things to say about this restaurant. Firstly, the menu and prices are different for tourists than locals. The prices are outrageous for the food they offer (7,80€ for a pita that costs 3,60 in the rest of the country). The owner yelled horribly at a child that came to ask for money. It is not clean at all and the food is filled with oil and not very tasty. The bathrooms are filthy and smell bad. I told the owner that I have a gluten allergy and they still put bread on my plate, despite me specifically asking them not to because it is a health issue. Please don’t go there if you have celiac’s disease or any type of allergy because they don’t accommodate preferences at all. Lastly, but most importantly we tried to pay by credit card and the POS rejected the card even though we checked that we had a sufficient amount of money in the card. The owner tried to convince us that we couldn’t try to pay by card a second time and that we had to give him cash. It was painfully obvious that he tapped the cash option in the register and try to hide it. We went to the ATM to draw money and it was out of order. We asked him if he accepted IRIS payments (which is a legal form of payment in Greece) and he refused in the beginning and, but then said yes because he realised he didn’t have a choice. Please do not go to this restaurant, especially if you have any type of food allergy or...

Horrible place, never eat here. The waiter didn't give us any attention but kept making out wih his girlfriend. Food tasteless, salad without dressing. They have one menu for the Greeks and one menu for the tourists. When we got hold of the real menu, they ran to pick other similar menus from other tables and then explained that it was the "take-away" menu. Do yourself a favour and...