Pasta Bazár Trattoria — Restaurant in Budapest

We visited this restaurant today. While we received everything we ordered, the overall experience left us feeling a bit uneasy. The waiter who served us behaved rather strangely. Although we initially placed our order with a kind colleague of his who didn’t speak English, the waiter still came by twice afterwards to ask for our order again. Both times, we told him it had already been taken. He then gestured in a way that suggested too much drinking was to blame—and that’s when it clicked: he was drunk.

On top of that, he seemed to seat guests based purely on personal preference. If he didn’t like the look of someone, he told them there were no tables without a reservation. Moments later, someone else came in and was seated immediately, no reservation needed. We also had to ask twice for the bill. In between, he slammed the cash drawer repeatedly, making a loud noise throughout the restaurant, until his colleague had to call him out on it. To top it off, he loudly shouted the amount of my tip across the restaurant to his colleague—possibly making fun of it.

To be fair, the food was excellent, and the prices were very reasonable with no service charge automatically added. We did get everything we wanted, but being served by someone clearly intoxicated made the experience uncomfortable. That’s why I left very little in tips—and even that was meant more for his colleague...

I recently dined at Pasta Bazár Trattoria, an Italian restaurant that presented a bittersweet experience. The highlight of the meal was undoubtedly the food itself, which was well-prepared and flavorful. However, the overall dining experience was marred by significant service issues.

The most notable issue was the delay in service. My friend experienced a considerable wait due to the kitchen overlooking his order, resulting in him having to eat alone after my meal was finished. This not only disrupted the rhythm of our dining experience but also diminished our enjoyment of the meal.

Furthermore, the response from the management was underwhelming. When we brought this issue to their attention, the compensation offered – a mere reduction of 100 HUF from the bill – felt quite inadequate and somewhat dismissive of the inconvenience caused. This equates to just 21 pence in GBP, which didn't seem to appropriately acknowledge the mishap.

While the quality of the food at Pasta Bazár Trattoria was commendable, the overall experience was let down by the slow service and the lackluster customer service from the management. It's important for a restaurant to not only serve good food but also to ensure a pleasant and smooth dining experience for...

After five days in Budapest we decided one evening to switch from traditional Hungarian cuisine to an alternative. The main reason of choosing this restaurant was its location close to the hotel and rather good rewiews. But we were fully disappointed:

The waiter was drunk. I’m serious. At the very beginning it seemed funny but then he started to forgot the dishes from our order. We have to repeat each dish two-three times The food was so, so. Definitely not Italy. At the end of the evening we asked for a bill and it was ridiculous that we got it on the sheet of paper written with a pencil and there was only figures no dishes. The total sum seemed too high for me and I decided to double check it position by position based on menu. Finally occurred a difference about 10.000 HUF :) That’s very ugly and...