Chetan Bar & Kitchen — Restaurant in Mumbai

Senior staff Rajesh behaviour was unprofessional and rude. I went there with one of my family member... Firstly we were sitting at table for two but later we were uncomfortable...So we asked staff person to shift us on bigger table so they said if it will available they will shift us over there...Later 3 bigger tables got vacant and there were no families who were waiting out.. After 10-15 minutes when we saw no one is coming and tables are vacant we asked staff person to shift us on one of the table but SENIOR STAFF RAJESH herd us and kept Reserved tag on that tables ...it was totally unprofessional behaviour with customers...we order food it was salty and we asked to replace it but senior staff Rajesh again brought same plate ..it was totally too salty to swallow so we left it as it is ....we always visit this place with families and friends 2-3 times a month...but this time it was all waste of food , time and money... Now I will think twice to visit this place again.

To restaurant Owner & Manager, Senior staff RAJESH behaviour was worst as we know that on Wednesday you don't reserve table just because we asked them to change and shift us on bigger one as it was empty..he placed Reserve tag and placed on 3 bigger empty tables. If staff members won't adjust , kindly don't wish customers to adjust too. Kindly look into your SENIOR STAFF RAJESH behaviour.

Hope we don't have to experience this...

Very poor service..... If i could give 0 that would it be....asked for a table change but was not given even if a table was available....I went with my mother in law for lunch who had a spondolasis. Initially we were seated at table for two..as the restaurant was full we decided to adjust with our seatings..then a two table became vacant...and two people were seated on one but when i asked for another table which was little bigger and empty I was refused and immediately a reserve tag was put on the table....This was very unprofessional and rude behaviour...very much unhappy...worst customer service ... I would never recommend any one ever to go to this restaurant.....only one...

Pathetic customer service experience at this Bar n restro.

Manager is rude and rigid when we bring them notice about the defect in the food (preparation style) and inspite a good gesture or rather logical solution to the problem where we never touch the food at all , manager was rigid in telling us that this how it shd b and now even can’t move this to other customer ????

When he said that he can’t move the food to other customer we were like this is the most ridiculous thing ever happening at any restro. This means that if some customer rejects the food, this restro is pass on the same to other customer for the similar order ???

I caution to all ppl who r planning to...